Retail Assistant Apprentice - BouChic

The Isle of Wight College; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established educational institution is seeking a Retail Assistant Apprentice for a trendy boutique in Ryde. Responsibilities include customer service, processing transactions, and maintaining appealing product displays. The ideal candidate will have a passion for fashion and good communication skills, along with GCSEs in English and Maths. This apprenticeship offers full training.

Qualifications

• GCSE English and Maths (C/4) or equivalent is desirable.
• Ability to handle products manually; fit and healthy.
• Passion for fashion and current trend awareness.

Responsibilities

• Deal with customer enquiries and requests.
• Sell products to customers.
• Process transactions using the till.
• Create vibrant product displays to enhance sales.
• Maintain a neat store environment.
• Assist with social media and marketing efforts.

Skills

Good communication skills

Flexible

IT skills

Good time management

Excellent organisation skills

Fast learner

Willing to learn

Computer literate

Trustworthy

Passion for fashion

Education

GCSE grade C/4 or above in English & Maths

Job description

Here at The Isle of Wight College, we’re proud to partner with a wide network of dynamic employers across a diverse mix of industries. A fantastic opportunity has arisen to work as a Retail Assistant Apprentice for Bouchic.

This is a unique opportunity to join a trendy, upmarket and vibrant boutique in the centre of Ryde.

Established 19 years ago, Bouchic offers a curated range of fashion, accessories, homeware, furniture, and gifts from well-loved brands including Orla Kiely, Maileg, Jellycat, and Moomins.

Bouchic has a loyal customer base both in the UK and internationally through their web-based orders.

Rather excitingly and due to business growth, Bouchic are now looking for an enthusiastic Retail apprentice to join the team.

Apprentice Role and Responsibilities will include:

• Dealing with customer enquiries and requests.
• Selling products to customers.
• Using the till to process customer transactions.
• Using visual merchandising techniques to create attractive product displays that enhance the boutique’s appeal and maximise sales.
• Assisting with stocktaking.
• Pricing products.
• Gift wrapping products at the point of sale for customers.
• Preparing and packaging customer orders through either web or mail order.
• Maintaining a clean and tidy store environment to uphold high standards of presentation.
• Steaming clothing to ensure brand standards are kept and maintained.
• Maintaining attractive product displays to create an inviting and engaging shopping experience for customers.
• Assisting with in-store promotions, managing social media content, and helping design marketing materials including leaflets.
• Updating the website.
• Willing and enthusiastic to get involved in all day-to-day tasks.
• Full training will be provided.

*This list is not exhaustive; the successful candidate will be expected to be enthusiastic about contributing in all day-to-day tasks to ensure the smooth running of the boutique.

The successful candidate will be passionate about fashion and have a good knowledge of seasonal trends to ensure customers receive the best experience both instore and online.

Essential Skills and Qualities:

• Good communication skills.
• Flexible.
• IT skills – confident in using different packages.
• Some manual handling of products will be involved so the ideal candidate will be fit and healthy.
• Good time management and punctuality skills are essential for the role.
• Excellent organisation skills.
• Fast learner.
• Willing to learn.
• Computer literate.
• Trustworthy.
• Ability to maintain customer and business confidentiality.
• A passion for fashion and awareness of current trends.

The successful candidate will be subject to completion of a DBS check.

Qualifications Required:

GCSE grade C/4 or above in English & Maths is desirable (or equivalent qualification and/or ability to work towards these Functional Skills if not previously achieved).

Apprenticeship:

• Level 2 Retailer Apprenticeship.
• Functional Skills in Maths and English if required.
• There is a requirement to complete off the job training, this includes time spent either learning something new, time spent completing homework assignments, other internal courses or any support work that is not in your usual role.

Working Week:

• Between 25 to 40 hours per week.
• Typically, 10am to 5pm.
• Saturday work will be expected and will be discussed during the interview process.

Wage:

• £7.55 per hour.

Additional information:

The current National Minimum Wage (NMW) rate for apprentices is £7.55 per hour. This applies to 16-18-year-old apprentices and those aged over 19 in the first year of their Apprenticeship. For all other apprentices the National Minimum wage appropriate to their age applies in the second year of the apprenticeship.

The Minimum Wage for Apprentices applies to time spent on the job plus time spent training. For more information visit: www.gov.uk/national-minimum-wage-rates

So, if this sounds like the next, or indeed first step you want to take with your career, please apply with a cover letter telling us why you feel you would be the ideal person to take on this brilliant opportunity and don’t forget to attach your latest CV!!