Retail Assistant

Screwfix Direct Ltd.; Wells; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

28 days annual leave (up to 33)

Pension scheme (Kingfisher)

Life cover

Discounts (Screwfix & B&Q)

Discounted healthcare

Share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to welcome customers, understand their needs, and guide them to the right products. You’ll assist with deliveries, keep stock levels, and contribute to a friendly, efficient store environment.

Join a team that values great service, offers extensive training, and supports work-life balance with varied shifts. You’ll enjoy benefits like pension, life cover, staff discounts, and career development opportunities.

Qualifications

• Excellent customer service skills with a positive can-do attitude.
• Willingness to learn and complete training provided.
• Strong communication and helpfulness in assisting customers.
• Motivation to work hard and engage with the team.

Responsibilities

• Host customers in-store, understand needs, guide to products and assist with purchases.
• Support warehouse standards, assist deliveries and maintain stock levels.
• Be an active team member, sharing responsibilities and having fun at work.

Skills

Amazing service

Hard worker

Great communicator

Willing to learn

Friendly & reliable

Job description

Overview

Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Qualifications

YOU ARE…

• Amazing at giving great service, with a positive can-do, no-nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don’t need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!

WHAT’S IN IT FOR ME?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• Excellent training and ongoing development, we’ll also help you be the best you can be.

Follow us and find out more on our LinkedIn, Instagram & Twitter pages!

Please note, this advert may close early if the appropriate number of applications has been reached.

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail]