Retail Assistant

NHS; Retford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare organization in the United Kingdom is seeking a Retail Assistant to support the retail team and enhance patient care. Responsibilities include assisting with goods and maintaining stock levels while delivering high quality customer service. Previous retail experience is desirable but not essential as training will be provided. This role works Monday to Friday with some bank holidays.

Qualifications

• Experience of working in a retail environment.
• Experience of working within a healthcare environment.

Responsibilities

• Ensure all procedures are adhered to and stock levels are maintained.
• Provide a high level of customer care.

Skills

Good Communication Skills

Basic Numeracy and Literacy Skills

Job description

Nottinghamshire Healthcare NHS Foundation Trust

Retail Assistant

The closing date is 03 December 2025

An opportunity has arisen for a motivated individual to join our busy Retail team, providing a high quality service that enhances the care of our patients.

Previous experience or working within a Retail environment is desirable but not essential as full training will be given.

This position will be 8am - 4pm, Monday to Friday, working some bank holidays.

Main duties of the job

Retail Assistants are responsible for ordering, checking, pricing and displaying goods, assisting in the sale of goods to patients which supports the rehabilitation of patients, daily cashing up and the weekly reconciliation of money.

About us

Nottinghamshire Healthcare employs over 10,000 colleagues who help #MakeADifference every day. We provide intellectual disability, mental health, community health, forensic and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire and South Yorkshire. Care is delivered from over 120 sites within the community from acute settings and across low, medium and high secure environments including prisons.

As one of the largest mental health and community trusts in the East Midlands and one of the biggest employers in Nottinghamshire. We are also home to national and regional services such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We are committed to flexible and agile working, including the opportunity to join our bank.

Your health and wellbeing is our priority and as such we invest significantly in this via our in‑house Occupational Health Service, Staff Counselling Service and Health and Wellbeing Team.

We offer a number of employee‑led staff networks, including Equality, Diversity and Inclusion (EDI) groups, our Green Champions Network, Freedom to Speak Up Network, Health and Wellbeing Champions Network and Menopause Champions. We provide care to a diverse range of communities and are passionate about supporting diversity and inclusion in the Trust.

If you believe in our values of Trust, Honesty, Respect, Compassion and Teamwork, then we would love to hear from you!

#TeamNottsHC

Job responsibilities

To ensure all processes and procedures are adhered to, supporting the team in ensuring stock levels are maintained and providing a high level of customer care making sure that the services we provide always meet our customers requirements.

Please note that this post does not meet the pay level required for a Skilled worker visa.

Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment.

You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies.

Person Specification

Experience

• Experience of Working in a Retail Environment
• Experience of working within a healthcare environment

Knowledge

• Basic Knowledge of Health and Safety
• Understanding of a small number of routine work procedures developed through on the job training / experience.
• Knowledge of NHS policy & procedures
• Knowledge of Food Safety

Skills

• Good Communication Skills
• Basic Numeracy and Literacy Skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Nottinghamshire Healthcare NHS Foundation Trust