Retail Assistant

Shanghai VIM Industrial Design Co., Ltd.; Oxford; On-site; Part time

Job summary

An established industry player seeks enthusiastic Retail Assistants to join their team in Oxford. This entry-level position offers a fantastic opportunity to kickstart your career in health and wellness retail. You will be the face of the store, engaging with customers and providing top-notch service while maintaining high store standards. With comprehensive training and opportunities for specialization, you'll become a knowledgeable ambassador for a wide range of health products. Join a company that values diversity and inclusivity, and be part of a mission to empower healthier lives. Your journey starts here!

Benefits

25% Colleague Discount

28-Days Annual Leave Pro Rata

Monthly Colleague Incentives

Qualifications

• Entry-level role with no prior retail experience required.
• Ability to work well within a team and a positive attitude.

Responsibilities

• Act as a health and wellness ambassador while delivering excellent customer service.
• Complete retail operational training and specialize in areas of interest.

Skills

Customer Service

Teamwork

Compassionate Approach

Positive Attitude

Basic IT Skills

Job description

Job Type: Permanent

Store Location: Banbury Road, Summertown

Hours: 10 hours per week

Salary: £12.50 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to build a Career with the largest UK Health and Wellness Retailer?

Then look no further…

Our Retail Assistants are the central point of our customer contact and paramount in our business's success. You'll act as a health and wellness ambassador whilst maintaining high store standards and delivering world-class customer service.

You'll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products. You can also specialise in areas of interest to you such as sport, nutrition, and beauty.

Our products often fly off the shelves, but sometimes they need a helping hand. We offer monthly colleague incentives around key items to encourage promotion.

THE PERSON

As an entry-level role, we don't require prior retail experience. While it is advantageous, we just ask that you have:

1. The ability to work well within a team.
2. A compassionate and consultative approach to customers.
3. A positive attitude and driven nature.
4. A passion and enthusiasm for our products.
5. Basic IT skills to use the in-store technology.

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.