Retail Assistant

Screwfix Direct; Northwich; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Employee discount

Training and development

Job summary

Screwfix Direct is seeking a Retail Assistant to be at the heart of our busy store in Northwich. You’ll greet customers, understand their needs and guide them to the right products, while delivering friendly, practical service.

You’ll be part of a team with great training and varied shift patterns designed to support work-life balance. We offer a competitive salary, generous annual leave, pension and career development opportunities.

Qualifications

• Experience in customer service is preferred but not required.
• Strong communication and interpersonal skills.
• Friendly and reliable with a can-do attitude.

Responsibilities

• Greet customers and determine their needs to guide them to the right products.
• Assist with deliveries, stock management, and ensuring store standards.
• Work as part of a team to deliver excellent service with a positive attitude.
• Communicate clearly and be eager to learn, with training supported.
• Contribute to a friendly, flexible, and enthusiastic store environment.

Skills

Customer service

Communication

Teamwork

Flexible

Job description

You'll be at the core of Screwfix, making sure our customers are the heart of everything we do. You'll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you'll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you'll be on the right track for a promising career with us! Opening hours: Monday - Friday (7am to 8pm) Saturday (7am to 6pm) Sunday (9am to 4pm) Responsibilities: WHAT'S IT LIKE TO BE A RETAIL ASSISTANT?

• Host - you'll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards - you'll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team - you'll join a team who take pride in their store, work together and have lots of fun along the way!
  Amazing at giving great service, with a positive can-do, no-nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don't need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!
  From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
  Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• Excellent training and ongoing development, we'll also help you be the best you can be.