Retail Assistant

OneRetail; Newcastle upon Tyne; On-site; GBP 12,398 - 15,153; Part time

Job summary

Compass Group UK&I is seeking a Retail Assistant to be the face of a major High Street brand on a part-time basis (16 hours per week). You will deliver exceptional customer service in a fast-paced environment and join a team that takes pride in its people and the brand.

Key duties include serving customers, handling cash, and representing the brand while complying with Health and Safety regulations. The role offers opportunities for progression within a supportive, people‑centric company.

Qualifications

• Experience delivering friendly, personalised customer service.
• Able to handle cash and operate a till in a fast-paced setting.
• Excellent communication and teamwork skills.

Responsibilities

• Serve customers and provide a seamless, personalised experience.
• Be knowledgeable about services and assist customers with engaging service.
• Represent a major High Street brand and maintain a positive brand image.
• Handle cash and operate the cash register.
• Comply with Health and Safety regulations.

Skills

Customer service

Cash handling

Communication

Teamwork

Time management

Tools

POS system

Job description

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part‑time basis, contracted to 16 hours per week. You'll join a team that takes a real pride in what they do, takes pride in its food and most of all, takes pride in its people.

As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift patterns will be: Variable shifts.

Could you bring your spark to a major High Street brand? Here’s what you need to know before applying:

Your key responsibilities will include:

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about our service and helping customers with natural, engaging service
• Representing a major High Street brand and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Health and Safety regulations

Our ideal Retail Assistant will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate great timekeeping and reliability

As part of Compass you'll help to feed people, fuel progress and forge connections across around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivaled opportunities for learning and development at one of the UK's biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!