Retail Assistant

Screwfix Direct Ltd

Ledbury

On-site

GBP 18,000 - 24,000

Full time

14 days+

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Benefits offered by this job

Cycle to work
High Street shopping discounts
Share plans
Health & gym access
Pension
Life cover
Mental health support

Job summary

Screwfix Direct Ltd in Ledbury is recruiting a Retail Assistant to support store operations and help customers with their purchases. You will be on the shop floor assisting customers, handling transactions, and ensuring shelves are stocked and tidy.

The role offers comprehensive training programmes and varied shift patterns to support a healthy work-life balance, with opportunities to grow within the company as part of the Kingfisher group.

Job description

  • Unit 7B Homend Trading Estate, The Homend, Ledbury, HR8 1AR

Everything we do starts with the people we serve. Were proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).

From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and thats not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.

Youll be at the core of Screwfix, making sure our customers are the heart of everything we do. Youll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so youll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, youll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

01 / 14

Cycle to work

Whether youre a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.

High Street Shopping Discounts

As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.

Share Plans

Become a Kingfisher shareholder with a variety of schemes to choose from.

Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.

Simply Health

From dental care to acupuncture, you can customise your health plan and claim back money for treatments.

Long Service Awards

From extra pay to bonus holiday days, we1 celebrate your milestones with tangible rewards. Its our way of thanking you for building a career with us.

Pension

With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.

Life Cover

If you opt into our pension scheme, youll receive up to 4x your annual salary through Death in Service payment.

Retail Trust

Look after your mental health with free wellbeing resources, including a confidential counselling service.

Screwfix and B&Q Discounts

As a member of the Kingfisher group, youll enjoy 20% off all B&Q and Screwfix products.

Mind Training

Weve partnered with Mind, the UKs leading mental health charity, to our colleagues the support and tools needed to look after your mental health.

Screwfix Community

Whether youre working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.

Self-Development

Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.

Enhanced Family Leave

Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.

Training programmes

Were growing, and we want our people grow with us. Thats why we pull out all the stops to make sure our people continue to learn and develop new skills. Its all about giving you the tools to build a career thats right for you.

01 / 02

First Steps to Management

This 16 week programme is open to Service Assistants looking to make the first step into management. Learning specialist skills on-the-job, this programme offers a clear path to a Trade Counter Supervisor role.

Power Up to Trade+

Want to power up your career? A 12-15 month programme that gives you a Trade Supplier Apprenticeship at level 2. This is a blend of practical and online learning, this programme provides the tools and knowledge you need to become a Trade+ Sales Supervisor.

Trade Up to Branch Manager

Over 15 months, you1 undertake close supervision and structured learning as you learn how to run a store. By the end of this programme, you1 have a Level 4 Retail Manager Apprenticeship and a strong knowledge of how to motivate and develop a team.

Learning for Life

At Screwfix, we believe that opportunity should always be open to all. So whatever business level you1re at, you can learn wider life skills to help you succeed in areas outside of work. We1ve also partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families both.

01 / 03

“You get a different range of tasks every day. One day doing delivery, the next serving customers.”

“You get a different range of tasks every day. One day doing delivery, the next serving customers.” Joshy Phillips | Service Assistant

“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.”

“My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro.” Thiago | Trade Counter Assistant

“The supervisor position is a really good opportunity to learn and progress”

Be yourself at Screwfix

We all do better when were celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. Its an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.

Applying online is simple. Fill in some basic details and upload your most recent CV. If youre applying for a S.A. you1ll also need to complete a Situational Judgement Test.

Interview

Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you9ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.

Offer

If we think were a good match, well make you an official offer. Once youve accepted and weve completed the pre-employment checks, youll receive your shiny new contract.

Retail Assistant

Retail Assistant
  • Unit 7B Homend Trading Estate, The Homend, Ledbury, HR8 1AR
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