Retail Assistant

Compass Group PLC; Guildford; On-site; GBP 18,000 - 24,000; Part time

Job summary

Compass Group PLC in Guildford is seeking a Customer Services Assistant - Zero Hours to ensure smooth store operations in healthcare settings. This casual, zero hours role emphasizes customer-focused service, teamwork with store colleagues, and contributing to a safe, well-presented environment across NHS trusts and private facilities.

The role offers varied shift patterns within a healthcare catering context, with opportunities to progress within the Compass Group UK&I division.

Qualifications

• Provides friendly and thoughtful service to customers and members.
• Able to build positive relationships with customers and colleagues.
• Comfortable working in a fast-paced environment and adapting to change.

Responsibilities

• Respond to customer and member queries to deliver a great shopping experience.
• Support store colleagues to solve customer issues and maintain service levels.
• Maintain shelf stock, check prices, dates, and temperatures.
• Assist in introducing new products and services to customers.
• Engage with the local community and represent the store in a positive manner.

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Healthcare on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: Variable shifts Could you bring your spark to Healthcare? Here's what you need to know before applying: What you'll do

• Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
• Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
• Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
• Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
• Support your local community - get involved in all kinds of activities and events!
  A genuine care for the needs of customers and members
• Great people skills, with the ability to build positive relationships with customers and colleagues
• A positive approach to change and problem solving
• The flexibility to work a range of different shifts
  Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.