Retail Assistant

Virgin Media O2; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company seeks a Retail Advisor in Exeter. You will deliver exceptional customer service by welcoming customers and understanding their needs to recommend tailored solutions. This role involves showcasing innovative products and achieving performance goals, making customer interactions meaningful. A background in customer service or sales is preferred, ensuring a positive experience for every customer.

Benefits

Competitive salary

Fantastic benefits

Qualifications

• Experience in customer-facing roles is preferred.
• Ability to understand and engage with customers effectively.
• Sales and service backgrounds are advantageous.

Responsibilities

• Welcome customers in a friendly manner.
• Build rapport and recommend tailored solutions.
• Showcase products and meet performance goals.

Skills

Customer service

Communication

Sales techniques

Job description

Location : Exeter

Salary : Competitive + Fantastic Benefits

As a Retail Advisor, youll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.

Who we are

At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful.

What Youll Be Doing :

• Welcoming customers with a friendly, approachable attitude.
• Building rapport to understand their needs and recommending tailored solutions.
• Showcasing our innovative products and meeting performance goals.