Retail Assistant

ATACOM, Inc.; Cardiff; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a full-time Retail Sales Assistant in Cardiff. The role involves engaging with customers, providing high-quality service, and generating new trade leads. Ideal candidates should have previous retail experience and excellent communication skills. The position offers a supportive team environment and competitive salary.

Benefits

Friendly working environment

Flexibility around school hours

Comprehensive induction and ongoing training

Competitive basic salary

Pension scheme

Holiday entitlement

Qualifications

• Previous experience in similar roles/environments is desirable.
• Experience in providing customer service.
• Excellent verbal communication and interpersonal skills.

Responsibilities

• Deliver exclusive Customer Service through knowledge and inspire customers.
• Build relationships with trade and DIY customers.
• Generate new trade leads through telesales.
• Maintain showroom stock levels and store appearance.
• Resolve customer queries professionally.
• Manual lifting when required.

Skills

Customer service

Verbal communication

Interpersonal skills

Retail experience

Job description

The Opportunity Retail Sales Assistant

We are looking to appoint a full time Retail Sales Assistant to be based in our Cardiff Store and will be required to engage with customers and other team members to provide exceptional customer service through your enthusiasm and knowledge. You will be responsible for driving sales and provide high quality customer service by identifying our customer's needs and giving accurate advice for their requirements.

This Opportunity Would Suit Someone

Returning to work

With retail experience

Responsibilities Retail Sales Assistant

• Delivering exclusive Customer Service through knowledge and inspiring customers
• Building relationships with both trade and DIY customers
• Generating new trade leads through telesales
• Working as part of a team to maintain showroom stock levels and store appearance
• Resolving customer queries following Company procedures in a professional manner
• Manual lifting when required

Requirements For Retail Sales Assistant

• Previous experience in similar roles/ environments (desirable)
• Experience in providing customer service
• Excellent verbal communication and interpersonal skills

  Benefits

  • We value every member of our team and reward hard work. We provide a friendly environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.
  • Flexibility available around school hours
  • Comprehensive induction, and ongoing, training
  • Competitive basic salary
  • Pension scheme
  • Holiday entitlement