RETAIL ASSISTANT

SmartRecruiters, Inc.; Basildon; On-site; GBP 18,625,000 - 19,975,000; Part time

Benefits offered by this job

Competitive salary

Flexible shifts

Pension

Employee discount

Wellbeing programs

Generous holidays

Career pathways

Job summary

Primark Basildon is seeking a Retail Assistant for a fixed-term contract ending 09-01-2026. Part-time role with 20 hours per week and varied shifts including mornings, afternoons, evenings and weekends. Right to work in the UK required; interview will discuss contracted hours for visa restrictions.

You will help customers, maintain the shop floor, and deliver a fast, friendly till experience. Generous benefits and development pathways are highlighted in the job description.

Qualifications

• Customer-focused approach to assist shoppers and resolve queries.
• Strong verbal and written communication with customers.
• Ability to work collaboratively in a team environment.
• Attention to detail in pricing, stock, and merchandising.

Responsibilities

• Assist customers with sizes, styles, purchases or returns.
• Maintain a presentable shop floor with stocked shelves and tidy fitting rooms.
• Provide fast, friendly till service and handle queries, voids and returns.
• Receive deliveries, price items, and ensure store standards are met.

Skills

Customer service

Communication

Team player

Detail oriented

Organised

Job description

Location: PrimarkBasildon
Pay rate: £13.00 per hour
Employment type: Fixed Term Contract (end date 09-01-2026)
Job type: Part time
Contracted hours: 20 hours per week
Shift pattern: Varied shifts including mornings; afternoons; evenings and weekends – all will be discussed at interview.

• You must have right to work eligibility in the UK. Please verify the contracted hours for this role if you have visa restrictions that limit the hours you can work.
• Applicants must be aged 18 or over where the role requires regular working hours before 6:00am or after 11:00pm, due to legal restrictions on the working hours of young workers.
  

BECAUSE OPPORTUNITIES ARE ENDLESS

Here at Primark, we love to do things our way. We help our customers keep up with high fashion at affordable prices. We do everything with passion, high standards and care around here. And if that sounds like you – join us as a Retail Assistant.

Job Description

People are at the heart of what we do, so it's essential that we provide you with the right environment for you to perform at your best. We offer benefits that put YOU first.

• Salary: We offer a very competitive salary.
• Balance: Enjoy flexibility with accommodating shifts.
• Pension: Secure your future with a generous pension scheme.
• Discounts: Use your employee discount in any store.
• Support: Explore our wellbeing initiatives and employee assistance programmes.
• Holiday: Enjoy generous holidays, based on your hours.
• Development: Careers pathways are available to help you reach the next level.

Qualifications

What you’ll do

As a Retail Assistant you'll be making customers' day, every day. Here's a taste of what that looks like in action.

• Providing customers with an amazing experience as you assist them with things like sizes or styles, purchases or returns.
• Setting up a good looking shop floor with full shelves, tidy fitting rooms, and a sales floors that showcases all the latest fashions.
• Deliver a fast and friendly experience at till points, processing queries, voids and returns.
• Receiving, unpacking, and checking off new deliveries. Getting our products our onto the sales floor making sure they are correctly priced – all while making sure everything meets our high standards.

Additional Information

What you’ll bring

We love to delight our customers with amazing in-store experiences and that starts with you! Here's what you'll need:

• You're passionate about people and creating an amazing experience.
• You're honest, a strong communicator who can also listen, share ideas and get involved where needed.
• You're organised and have excellent attention to detail.
• You're a team player with high levels of motivation, a positive attitude and a willingness to learn.
• You're interested in fashion and the latest styles and trends.

Excited? Great!

Our fashion isn't one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

If you require extra support at any stage of the selection process, please get in touch with our team at [e-mail].