Retail Assistant

Sodexo Ltd; Barnstaple; On-site; GBP 60,000 - 80,000; Part time

Job summary

A service-oriented company is seeking a Retail Assistant to join their team at North Devon District Hospital. You will play a key role in providing exceptional retail and catering services to staff and visitors. Responsibilities include serving food and beverages, restocking displays, and supporting hospitality functions. Ideal candidates will have experience in catering or retail, strong communication skills, and a friendly attitude. This role offers 19.5 hours per week at £12.51 per hour, with potential for overtime and career development opportunities.

Benefits

Full uniform and training provided

Career development opportunities

Supportive team environment

Qualifications

• Candidates should have a friendly and approachable manner.
• Strong communication skills are essential.
• Experience in catering or retail is preferred.

Responsibilities

• Serve food and beverages with excellent customer care.
• Monitor and record food temperatures.
• Restock shelves and displays using correct stock rotation.
• Support stocktaking and ordering.
• Prepare and deliver hospitality functions.

Skills

Experience in catering and/or retail environments

Friendly, approachable manner

Strong communication skills

Awareness of hygiene and health & safety

Ability to work independently

Ability to work as part of a team

Education

Level 2 Food Hygiene Certificate

NVQ Level 2 in Customer Service

Job description

Retail Assistant – North Devon District Hospital

Hours: 19.5 per week

Shifts: Monday 10:00–17:00, Saturday 09:30–16:30, Sunday 09:30–16:30

Pay: £12.51 per hour + potential overtime

Make a Difference Every Day

Are you friendly, reliable, and passionate about great customer service? Join our dedicated Sodexo team at North Devon District Hospital, where you’ll play a key role in delivering exceptional retail and catering services to staff, visitors, and patients.

This is a varied, fast‑paced role where no two days feel the same. You’ll help keep our cafés, retail outlets, and dining areas running smoothly, ensuring every customer receives a warm welcome and high‑quality service.

What You’ll Do

• Serve food and beverages with excellent customer care
• Monitor and record food temperatures
• Restock shelves and displays using correct stock rotation
• Support stocktaking and ordering
• Prepare and deliver hospitality functions
• Operate tills and handle cash securely
• Clear tables, wash up, and maintain high standards of cleanliness
• Follow cleaning schedules and COSHH guidelines
• Support new colleagues through the “buddy” induction programme

What You Bring

• Experience in catering and/or retail environments
• Friendly, approachable manner and strong communication skills
• Pride in personal presentation and customer service
• Awareness of hygiene, infection control, and health & safety
• Ability to work independently and as part of a team
• Willingness to learn and grow within Sodexo

Desirable (not essential):

• Level 2 Food Hygiene Certificate
• NVQ Level 2 in Customer Service

What You’ll Get

• £12.51 per hour
• 19.5 hours per week
• Potential for overtime
• Full uniform and training provided
• Career development and progression opportunities
• Supportive team environment

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.