Retail Assistant

INOV8; Bakewell CP; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading outdoor retail company in Bakewell seeks a part-time team member for its new store. Responsibilities include providing top-notch customer service, managing queries, and supporting store merchandising. A background in retail and a passion for running, hiking, or fitness are essential. The role offers a competitive pay rate, generous benefits like annual leave and staff discounts, and the chance to be part of a community-focused team.

Benefits

26 days annual leave

Enhanced maternity & parental leave

24/7 Access to BUPA Counsellors

CycleScheme including e‑bikes & accessories

Generous staff discount on products

Contributory pension scheme

Death in Service benefit

Responsibilities

• Provide expert product advice to in‑store and online customers.
• Deal with queries, returns and complaints, both in‑store and online.
• Maintain tidiness and cleanliness of the store.
• Help with merchandising the store.
• Be creative in finding ways to go above and beyond to help customers.
• Supporting community events.

Skills

Previous experience in a premium or outdoors retail setting

A passion for running, hiking or fitness

Job description

Job Type: Full-time

Pay: £12.26 per hour

Work Location: In person

Reporting to: Store Manager

Address: 2 King Street, Bakewell DE45 1DZ

Contact: Please send your CV to [e-mail]

We are looking for a part‑time team member to work in our new INOV8 store in Bakewell, Derbyshire.

This is an exciting opportunity to be part of the team of our first store in the Peak District.

Best known for our market leading fell and trail running shoes, INOV8 also has innovative, award‑winning ranges of gym and hiking products. All three categories are sold in store and we’re looking for staff who are passionate about any or all of these activities.

Everything INOV8 does is designed to help enthusiasts get the best experience from their activity, and every INOV8 product is designed to be light, fast and natural. We make products that are bold, innovative, tough and environmentally responsible.

Our new stores also include speciality coffee shops, designed to act as basecamps for adventures of all kinds.

Reporting into the Store Manager, your role is focused on providing the best possible service to our customers, in store and by supporting online customer queries during quieter times in‑store.

Responsibilities

• Provide expert product advice to in‑store and online customers
• Deal with queries, returns and complaints, both in‑store and online
• Maintain tidiness and cleanliness of the store
• Help with merchandising the store (e.g. setting up the space for a new sale or product launch)
• Be creative in finding ways to go above and beyond to help our customers
• Supporting community events

Qualifications

• Previous experience in a premium or outdoors retail setting
• A passion for running, hiking or fitness

Benefits

• 26 days annual leave, plus Bank Holidays, pro‑rata for part‑time employees.
• Enhanced maternity & parental leave.
• 24/7 Access to BUPA Counsellors
• CycleScheme; including e‑bikes & accessories.
• Generous staff discount on products
• Eligibility to join the Company’s contributory pension scheme following successful completion of your probationary period.
• Death in Service benefit, with four times your annual salary to be paid to your next of kin