Retail Advisor — Flexible Hours, Commission Reward

BT Group; Basingstoke; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

£13.66 per hour + on-target commission

24/7 Online GP access for you and your

Optional Private Healthcare and Dental

Market-leading paid carer’s leave

Equal family leave

Job summary

BT Group is seeking a Retail Advisor in Basingstoke to support customers in a fast-paced store environment. The role offers £13.66 per hour with on-target commission and requires flexibility to work across five days per week.

Shifts are aligned to store hours, with a focus on delivering excellent service and building lasting customer relationships. Training will be provided to prepare you for daily responsibilities and career progression within BT Group.

Qualifications

• No prior retail experience required, just drive to succeed and be yourself.
• Willingness to learn and adapt to store trading hours.
• Ability to build genuine relationships with customers and colleagues.

Responsibilities

• Assist customers in-store with energy, empathy and expertise.
• Be the face of BT Group, helping customers find the right solutions.
• Complete provided training to perform the role effectively.

Skills

Flexibility

Customer service

Communication

Resilience

Problem solving

Job description

BT Group is seeking a Retail Advisor in Basingstoke to support customers in a fast-paced store environment. The role offers £13.66 per hour with on-target commission and requires flexibility to work across five days per week.

Shifts are aligned to store hours, with a focus on delivering excellent service and building lasting customer relationships. Training will be provided to prepare you for daily responsibilities and career progression within BT Group.