Retail Advisor - Flex Hours, Commission & Perks

BT plc; Edgware; Hybrid; GBP 16,000 - 22,000; Full time

Benefits offered by this job

On-target commission

Online GP access 24/7

Carer’s leave

Equal family leave

Product discounts on EE & BT

Career development support

Season Ticket Travel Loan

Volunteering days

Private Healthcare & Dental

Job summary

BT plc, EE Shop Edgware, is hiring a Retail Advisor to help customers with energy and telecom solutions in a fast-paced environment. The role requires flexibility to work across 4–5 days per week and to align with store trading times. Training and development are offered, with on-target commission available.

The position emphasizes customer service, resilience, and the ability to connect customers with the right products and services while maintaining a friendly, professional demeanor.

Qualifications

• No retail experience required; training provided.
• Ability to work across 4–5 days per week to cover store hours.
• Strong communication and customer service skills.

Responsibilities

• Assist customers with product queries and solutions.
• Support store operations during trading hours.
• Contribute to achieving sales targets and customer satisfaction.

Skills

Customer focus

Flexible working

Communication

Tools

POS systems

Microsoft Office

Job description

BT plc, EE Shop Edgware, is hiring a Retail Advisor to help customers with energy and telecom solutions in a fast-paced environment. The role requires flexibility to work across 4–5 days per week and to align with store trading times. Training and development are offered, with on-target commission available.

The position emphasizes customer service, resilience, and the ability to connect customers with the right products and services while maintaining a friendly, professional demeanor.