Retail Advisor: Customer Success & 25% Bonus

Three UK; Bangor; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading mobile communications company is seeking a Retail Customer Advisor in Bangor to enhance customer engagement and promote innovative products. The role involves achieving sales targets and providing tailored customer solutions. Full training is provided, and key qualities include customer focus, team collaboration, and problem-solving. A competitive salary of £12.60 per hour plus bonuses, along with a robust benefits package, is offered.

Benefits

Free staff handset + unlimited sim card

4.5% employer pension contribution

Life assurance

Holiday allowance of 31 days annual leave plus 2 bank holidays and 3 personal days

Qualifications

• Strong passion for delivering exceptional customer service.
• Ability to understand and meet customer needs.
• Resourceful and proactive in resolving customer enquiries.

Responsibilities

• Enhance the customer journey through meaningful interactions.
• Create exceptional experiences by promoting our innovative products.
• Achieve personal and store Key Performance Indicators (KPIs).
• Provide personalised solutions for mobile-related enquiries.

Skills

Customer Focused

Team Collaboration

Problem Solving

Job description

A leading mobile communications company is seeking a Retail Customer Advisor in Bangor to enhance customer engagement and promote innovative products. The role involves achieving sales targets and providing tailored customer solutions. Full training is provided, and key qualities include customer focus, team collaboration, and problem-solving. A competitive salary of £12.60 per hour plus bonuses, along with a robust benefits package, is offered.