Retail Advisor

EE; Llantrisant; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

£13.66 per hour + on-target commission

24/7 Online GP access

Paid carer’s leave

Equal family leave – 18 weeks full pay

Discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering days

Private Healthcare and Dental (opt)

Job summary

EE is hiring a Retail Advisor at our Llantrisant store. The role offers £13.66 per hour with on-target commission and the opportunity to work across five days per week in a fast-paced, customer-focused environment.

Flexibility is key as shift patterns depend on store demand. We provide comprehensive training and a range of employee benefits designed to support your wellbeing and career development.

Qualifications

• No prior retail experience required, just the drive to succeed.
• Flexibility to work across 5 days per week in a store environment.
• Ability to stay calm under pressure and deliver excellent customer service.

Skills

Customer service

Adaptability

Resilience

Communication

Relationship-building

Job description

Retail Advisor Salary: £13.66 per hour Working hours: 20 Location: Llantrisant Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work across 5 days per week. We recommend checking this specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change.

What’s in it for you?

• £13.66 per hour + on-target commission – rewarding your performance and drive
• 24/7 Online GP access for you and your immediate family – because your wellbeing matters
• Market-leading paid carer’s leave – supporting you when your loved ones need you most
• Equal family leave – 18 weeks full pay and 8 weeks half pay for all new parents
• Massive discounts on EE & BT products – saving you hundreds every year
• Career development support – carve your own path with training and progression opportunities
• Season Ticket Travel Loan – making your commute more affordable
• Volunteering days – give back to your community with paid time off
• Optional Private Healthcare and Dental – extra peace of mind for you and your family.

At EE we see opportunity, an opportunity to help our customers connect to the most important moments of their lives. We believe that the qualities that make you unique are the very ones that help you thrive in a fast-paced, customer-focused environment where every interaction matters. Our stores are places where individuality is celebrated, and where your ability to adapt, connect, be resilient and persevere can lead to real success.

Resilience isn’t just a trait, it’s a superpower. Whether you’ve navigated life’s challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive towards targets and build genuine relationships is exactly what we’re looking for.

Adaptability is key. In a world that’s always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you’ll fit right in.

You don’t need retail experience – just the drive to succeed and the confidence to be yourself. We’ll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise.

At EE, you’ll find more than just a job – you’ll find a team that values your resilience, supports your growth, and celebrates your success.

This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.