Restaurants Shift Manager

Butlin's; Winthorpe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leisure and entertainment company in Winthorpe is seeking a Shift Manager to oversee daily operations, ensuring high standards of guest experience and team performance. The ideal candidate will be an experienced leader in the F&B environment, able to motivate a team in a dynamic setting. Flexibility is essential, as the role spans mornings, afternoons, evenings, and weekends.

Qualifications

• Experience in a leadership role within an F&B environment.
• Ability to manage high guest demand effectively.
• Strong communication skills for team motivation.

Responsibilities

• Ensure daily operational plans are fulfilled.
• Support and coach the team for excellent service.
• Manage multiple priorities during peak times.

Skills

Leadership

Team coaching

Guest service

Operational planning

Flexibility

Job description

Description

Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.

You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions.

This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.

This role covers a 5-day working week over 7 days, so flexibility is very important.

As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

Key Responsibilities

• We are looking for an experienced leader from within an F&B environment that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience.
• You should have previous experience in leading within a busy restaurant, bar or retail environment where a balance of speed and quality is important. This role will include mornings, afternoons, evening and weekends.
• You should be confident to direct and respond in any situation whilst delivering consistent brand standards.
• The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.
• With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.

About Butlin's

At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.

So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.

There has never been a more exciting time to join Butlin’s!