Restaurant Waiter - Grantley Arms - Harrogate

Grantley Hall; Harrogate; On-site; GBP 22,000 - 26,000; Full time

Job summary

A historic country inn and restaurant in North Yorkshire is seeking a Waiter to deliver exceptional service in a vibrant dining environment. The ideal candidate will inspire team members and maintain service standards while providing an authentic Yorkshire hospitality experience. Comprehensive training will be provided for those with a passion for the hospitality industry.

Benefits

£2,400 annual service charge

31 days holiday, increasing with service

Discounted accommodation

Complimentary meals when on duty

Team appreciation activities

Qualifications

• Previous experience in a large upscale restaurant is preferred but not mandatory.
• Hardworking and friendly demeanor essential.
• Passion for delivering authentic hospitality.

Responsibilities

• Deliver high level service and maintain restaurant operation during service.
• Inspire team members to deliver outstanding customer service.
• Proactively learn and describe Food and Beverage offerings.

Skills

Outstanding customer service skills

Team player

Presentation skills

Job description

We have fantastic opportunities to work in our new country inn and restaurant ensuring the smooth service and running of our restaurants. As a Waiter you will be delivering a high level of service to all of our guests.

Responsibilities

• Delivering the concept and ethos to the required five star standards
• Be able to competently maintain the operation of the restaurant and bars during service
• To inspire and motivate your peers to deliver outstanding customer service
• Responsible for cash and stock security
• Pro-actively learn and know in detail our Food and Beverage offerings, being able to passionately describe and sell this to our guest
• Carry out the set up and breakdown of the restaurant
• Hardworking, friendly, team player with a passion and enthusiasm for delivering authentic Yorkshire hospitality
• Previous experience of working in a large upscale, high volume restaurant and bar is preferred however full training will be provided
• Be presentable, personable with outstanding customer service skills
• To go above and beyond with all guests whilst supporting fellow team members with respect

Surrounded by rolling countryside, The Grantley Arms is a historic, 17th-century country inn and restaurant, blending traditional warmth with exceptional dining at the heart of North Yorkshire. Boasting roaring open fires, real ales and characterful interior décor, The Grantley Arms has been reimagined into an exciting modern gastropub, elevating British classics with incredible local ingredients in a relaxed, timeless environment.

Benefits

• A monthly service charge - typically £2,400 annually
• 31 days holiday increasing to 33 days with length of service
• Access to earnings before payday (Wagestream)
• Free parking
• Complimentary meals when on duty
• Discounted modern and spacious live-in accommodation
• Celebrating success! Company parties, winter award ceremonies and team events and incentives through the year. We also celebrate training achievements, birthdays, babies, marriages and so much more…
• Team appreciation and wellbeing activities - Team member of the month awards, BBQ's, ice cream van, team massages, competitions & prizes, seasonal gifts, flu jabs
• Grantley Hall discounts - 50% off food and 20% off beverage, £100 B&B for employees (£150 B&B for friends and family), 20% off spa and gift shop products
• Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support.
• Discounted hotel stays with Pride of Britain hotels
• Complimentary bespoke uniform and annual shoe allowance
• Free sight tests for those eligible
• Onsite Team Gym with professional induction
• Refer a Friend Scheme where you can earn up to £1,000
• 24/7 Employee Assistance Support line and online portal supporting 'mind, money, move, munch'
• Grantley Academy to support your development
• Annual paid volunteering days