Restaurant Training Manager

Growth Kitchen; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A foodtech startup is seeking an Operations Manager to oversee kitchen partnerships across the UK. You will be responsible for training franchisees and ensuring operational excellence in partner kitchens. Ideal candidates have 1-4 years in a restaurant/hospitality role and a passion for customer engagement. This role offers predictable hours, no weekends, competitive salary, and progression opportunities.

Benefits

Predictable working hours, no weekends

Competitive salary

Pension Scheme

Stock options

25 days of holiday + bank holidays

Qualifications

• 1-4 years of work experience in a restaurant/hospitality role as a GM or similar.
• Fluent in English and possess right to work in the UK.
• Excited to learn and open to coaching.

Responsibilities

• Train new franchisees to cook our brands.
• Run regular on-site checks to help improve cooking accuracy.
• Manage and support a cluster of 20 kitchen partners.

Skills

Communication

Training

Customer interaction

Team management

Problem-solving

Job description

Note: applicants welcome from across the UK!

Overview

Growth Kitchen is on a mission to make eating great food the norm. Our platform enables kitchen operators to sell well-known restaurant brands, such as The Athenian from their existing kitchens. We are looking for talented individuals to help grow and oversee our operations across the UK, working closely with kitchens and brands to change the landscape of the restaurant industry. You will travel to our network of third party delivery kitchens to ensure that our franchisees are operating smoothly and cook our food to high standards, and well as helping our kitchen partners maximise their success through strategic support and management. We are looking for someone who is willing to get hands-on, train kitchens and able to communicate professionally with customers, as well as being interested in the commercial aspects of running a business and optimising for success. The role requires travelling nationally (paid) 80% of the time.

Responsibilities

• Train new franchisees: help them learn how to cook our brands
• Run regular checks on-site, help them cook more accurately and better
• Work with teams and managers in partner kitchens to help them do their job better, operationally and commercially
• Manage a cluster of 20 kitchen partners, owning their growth trajectory and week to week performance
• Support partners by getting hands on in the kitchen, and solving site issues when they arise

This is an incredible opportunity to join an exciting high growth start-up in the foodtech space, where you will be given a lot of responsibility early on, and a lot of autonomy to achieve your goals. and where progression opportunities will be exciting as the business grows. It is a great way to transition out of being hands-on in a single kitchen, perhaps running a small team, to working with many kitchens and helping them run smoothly.

Qualifications

• 1-4 years of work experience in a restaurant/ hospitality role as a GM of a single site or similar
• Excited to learn and figure things out, asking great questions and being open to coaching
• Excited to travel and visit kitchens across the UK, talk to customers and help them cook our food well
• Friendly, positive, and clear communicator and enjoy meeting new people
• Fluent in English and right to work in the UK is a must

Benefits

• Work directly with and learn from the best food delivery brands
• Predictable working hours, no weekends
• Be part of a fast-growing startup
• Competitive salary
• Pension Scheme
• Stock options
• 25 days of holiday + bank holidays