Restaurant Team Member

Whitbread Plc; Sefton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality business in Southport is seeking a Step Up Team Leader to provide exceptional customer service while overseeing shifts. The ideal candidate will have a passion for people and leadership skills to manage a team effectively. Join a supportive environment with extensive training and benefits, including discounts and a career path within the organization.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in Whitbread Restaurants

£40 voucher to spend in our restaurant when you join

Company pension and saving schemes

Discounts on shops and travel

Qualifications

• Passion for outstanding customer service.
• Ability to lead a team during shifts.
• Commitment to an inclusive workplace.

Responsibilities

• Welcome guests and oversee the restaurant shift.
• Provide friendly and efficient service.
• Support team members during busy periods.

Skills

Outstanding customer service

Leadership

Teamwork

Job description

Step Up Team Leader – Ocean Plaza Brewers Fayre

Contract type: Permanent

Category: Operations – Restaurant

Location: Ocean Plaza, Marine Drive, Southport, PR8 1RY

Hours: 30 hours per week

Pay rate: Up to £14.01 per hour (maximum when fully trained and leading the shift)

What you’ll do:

Come and be the friendly face of Ocean Plaza Brewers Fayre in Southport. Use your fun personality to welcome guests into our restaurant to enjoy their meal and, as a Step‑Up Team Leader, take charge of the shift.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Join our team at Ocean Plaza Brewers Fayre as a Step‑Up Team Leader and use your passion for outstanding customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

Why you’ll love it here:

• Training and support: We've got a warm welcome and training that will make your life easier from the start and the opportunities that'll give you a career path in our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
• Pension and saving schemes: Company pension and save as you earn scheme.
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
• Have a meal on us: You'll receive a £40 voucher to spend in our restaurant when you join us.

Inclusion and diversity

We are committed to an inclusive workplace that values diversity and welcomes applicants from all backgrounds. Women, ethnic minorities, people with disabilities and members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Employer: Whitbread. Candidates must be over 18 years old.

Job ref: 123808-4492

Advertised: 24 Nov 2025