Restaurant Team Member

Tim Hortons; Newtownards; Vor Ort; GBP 12.000 - 15.000; Vollzeit

Zusammenfassung

Tim Hortons is expanding in the UK and seeking Restaurant Team Members to join our brand with Canada-inspired hospitality. You will work in a fast-paced environment, delivering friendly service, food preparation support, and maintaining safety standards. We offer full-time and part-time roles with hourly pay in line with minimum wage.

Join us to grow with a global brand while delivering exceptional guest experiences at the counter and behind the scenes in a busy kitchen.

Qualifikationen

• Customer service experience is preferred.
• Ability to work in a fast-paced environment.
• Strong communication and a friendly attitude.
• Knowledge of basic food safety practices is beneficial.

Aufgaben

• Greet customers with a smile and provide friendly, accurate service.
• Handle transactions and assist customers with inquiries.
• Refer complex questions to a Manager when needed.
• Maintain health and safety standards in food prep and storage.
• Perform temperature checks and record results per company process.
• Complete daily cleaning and contribute to weekly schedules.
• Maintain cleanliness and sanitation across kitchen and dining areas.
• Follow shift directions and meet restaurant performance standards.
• Be aware of restaurant goals and help achieve them.
• Restock workstations and keep areas organized.
• Report near misses, injuries or illnesses promptly.
• Follow PPE instructions when required.

Kenntnisse

Customer service

Team player

Communication

Food safety

Cash handling

Jobbeschreibung

Restaurant Team Member

Location:BT23 8NN

Salary: Hourly paid,

Job Type: Full-time & Part Time available

Want to change up your career and join a company where there’s never a dull moment?

Where you can work with like minded people delivering a unique product to the UK market with true Canadian hospitality?

Tim Hortons is expanding across the UK and we need brilliant people like you to help us.

Tim Hortons is part of the fabric of Canada with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee and we have an ever-growing presence in the U.K, with exciting plans to open hundreds of restaurants over the next 10 years.

We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Membersto join the team on a permanent basis to ensure that we continue to have an exceptional brand. In return you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career.

As a Restaurant Team Member, youwill provide and create exceptional guest experiences. Whether you are the very first person our guests encounter or produce the best loved bakery items that our guests have come to enjoy, your energy and passion for guest service, is what will make you a top team member in this fast-paced environment.

Your key responsibilities as Restaurant Team Member include:

• Welcoming every customer with a smile and being genuinely friendly at all times
• Delivering fast, friendly and accurate service to all customers
• Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager!
• Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards!
• Carry out temperature checks and record as per company process!
• Complete daily and weekly cleaning schedules as per cleaning chart
• Following critical standards for raw and finished product quality, service speed, cleanliness and sanitation
• Adhering to restaurant performance standards for crew stations and as per shift manager directions
• Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them.
• Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations!
• Report all work related near misses, injuries and illnesses as soon as possible!
• Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed!