Restaurant Supervisor: Lead Service & Guest Experience

Fairmont; St Andrews; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel and resort in St Andrews is seeking a Restaurant Supervisor. In this role, you will oversee restaurant operations, ensure guest satisfaction, and manage team performance. Must have a positive attitude, strong communication skills, and a commitment to excellent customer service. Flexible candidates eligible to work in the UK are ideal. Experience in food and beverage settings is preferred. This role offers various employee benefits and growth opportunities within the hospitality sector.

Benefits

Staff shuttle service to/from St Andrews

Gratuities on top of salary

Opportunities for development across Accor properties

Complimentary staff canteen

50% off dining in Food and Beverage outlets

Employee rates for Spa treatments

Access to gym and pool services

On-the-job training

Regular social events

Qualifications

• Maintain a positive attitude and good communication skills.
• Commit to delivering high customer service levels.
• Exhibit excellent grooming standards and flexibility.

Responsibilities

• Supervise operations and ensure smooth running of the restaurant.
• Monitor team member performance and allocate duties.
• Handle guest requests and resolve complaints.

Skills

Positive attitude

Good communication skills

Customer service commitment

Excellent grooming standards

Flexibility

Job description

A luxury hotel and resort in St Andrews is seeking a Restaurant Supervisor. In this role, you will oversee restaurant operations, ensure guest satisfaction, and manage team performance. Must have a positive attitude, strong communication skills, and a commitment to excellent customer service. Flexible candidates eligible to work in the UK are ideal. Experience in food and beverage settings is preferred. This role offers various employee benefits and growth opportunities within the hospitality sector.