Restaurant Supervisor

Delta Hotels By Marriott Durham Royal County; North East; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Free Meals on Duty

Uniform Provided

Marriott Discount Card

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Job summary

Delta Hotels By Marriott Durham Royal County is seeking a dedicated Food Service Supervisor to lead F&B operations on site. You will oversee floor service, bartending, hosting, and banqueting setups across venues, ensuring high standards of service and guest satisfaction.

You will model professionalism, enforce hygiene practices and assist with guest reservations and sales activities. Join a team committed to excellence, sustainability and career growth within Marriott's global network.

Qualifications

• Experience leading F&B teams in a hotel setting.

Responsibilities

• Lead by example with a positive attitude, grooming, body language and tone to be on brand at all times.
• Multitask between floor service, bartending, barista, hosting, banqueting setup across outlets.
• Adhere to and supervise cleaning, sanitising and equipment usage per guidelines; ensure food hygiene and allergy awareness.
• Assist management and colleagues with guest enquiries, reservations and sales activities to drive revenue.
• Foster harmonious collaboration with culinary and back-of-house teams to exceed guest expectations.
• Maintain cleanliness and hygiene of all F&B areas at all times.

Skills

Food Service Supervising

Team Leadership

Bartending

Job description

Are
you passionate about delivering exceptional hospitality and eager to join a
dynamic team at one of the world's leading hotel brands? We are currently
recruiting for a dedicated individual to join our team. We believe in creating
memorable experiences for our guests and we want our associates to be at their best:
to care for their holistic wellbeing, to feel a sense of belonging, to know
their co-workers are committed to a culture of respect and kindness.

What is in it for you:

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while
  at work.
• Uniform Provided: A professional uniform is supplied for all
  employees.
• Explore Discounts: A Marriott Discount Card that offers
  benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential
  support for various challenges, including financial advice, stress, and health
  issues.
• Career Development: Opportunities for
  career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training
  programs to enhance your skills and advance your career.

Responsibilities:

Here's what your journey with us entails:

• Lead by example with
  brilliant positive attitude, grooming standard, body language and tone need to
  be positive, supportive and on brand at all times. The role of Food Service
  Supervisor is multi-functional, which is based across all venue and types of service
  delivery in the hotel.
• You will multitask between undertaking and supervising floor service,
  bartending, barista, hosting, banqueting service and banqueting rooms setups on
  any given day and in any outlet as required and as directed by supervisors or
  managers.
• You must adhere to and
  supervise the adherence by others to all guidelines provided in relation to
  cleaning, sanitising and returning to usage of all tables, chairs and equipment
  to ensure compliance with company guidelines. In addition, you must be fluent
  with correct food handling and service procedures relating to food hygiene,
  health, safety and allergy awareness.
• Your role will also include assisting management and
  your fellow supervisors & associates with answering guest enquiries for
  reservations, taking and positively converting groups enquiries and any
  additional sales/revenue generating activities and general administration to
  ensure the effective running of the F&B department.
• Your role will also include creating a harmonious relationship with
  the culinary and back of house teams and assisting them where necessary in
  order to ensure that we are exceeding guest expectations with every visit.
• You’re expected to
  maintain the cleanliness and hygiene of all F&B areas at all times and
  advocate this as best practice

Join us and be part of a team that values excellence, sustainability, and career growth.