Restaurant Supervisor

TRG Bankside [NEW]; London Borough of Southwark; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Career progression

Staff meals

Flexible hours

Tronc system

Job summary

The Real Greek is seeking a capable Supervisor to support the Restaurant Manager and inspire teams, ensuring smooth shifts and excellent service at our London venue. This role offers comprehensive training, development opportunities, competitive pay, and a supportive environment where leadership can flourish.

Join a close-knit team committed to Mediterranean cuisine and guest satisfaction, with opportunities to progress as you help shape the restaurant's success through effective role

Qualifications

• 1 year of supervisor experience required.
• Hospitality experience of at least 2 years.
• Level-headed and proactive.
• Flexible with tasks and hours.

Responsibilities

• Run great shifts.
• Follow opening and closing procedures in kitchen and restaurant areas.
• Delegate duties to team members on shift and follow up in the absence of Deputy/General Manager.
• Deliver high standards of customer service and food quality for guests.
• Assist in restaurant or kitchen when required.
• Monitor, respond to, and grow guest feedback scores.

Skills

Supervisor experience

Hospitality experience

Flexible

Pro-active

Job description

Join us at The Real Greek and immerse yourself into the rich tapestry of Greek and Mediterranean cuisine, where every meal is a celebration of culture, community, and culinary excellence. As a small yet dynamic company, we pride ourselves on our exceptional team of individuals who have dedicated years to our shared vision.

At ‘the Real Greek’ we don’t just offer a job – we offer a dynamic and rewarding career path, complete with comprehensive training and development opportunities, competitive pay, and a supportive environment where your leadership skills can flourish.

While full training will be provided in our menu and daily operations, we're seeking a Supervisor who is ready to hit the ground running in supporting our Restaurant Manager, and help to inspire and motivate our teams as you'll play a pivotal role in shaping the success of our restaurant.

At ‘The Real Greek’ we're more than just colleagues – we're a tight-knit family, united by our passion for Mediterranean cuisine and our commitment to excellence. If you're ready to take the next step in your career and join a team that values dedication, innovation, and teamwork, then we'd love to hear from you.

Benefits of Supervisor

• Great opportunities to progress within the company
• Enjoy the same delicious food as our customers
• Flexible hours with rotas planned weekly
• Generous Tronc points allocations

Requirements of Supervisor

• Previous 1 year Supervisor experience
• Hospitality experience essential minimum 2 years
• Level-headed and pro-active
• Flexible with tasks and working hours

Responsibilities of Supervisor

• Running great shifts
• Ensure all opening and closing procedures are followed within both kitchen and restaurant areas
• Delegate duties to team members on shift and follow up to ensure they are completed whilst the Deputy and General Manager are not present
• During shift ensure customers receive high standards of customer service and food quality
• Assist in restaurant or kitchen when required
• Monitor, respond to, and grow guest feedback scores

Teamwork

• Coach and lead staff members on company standards where necessary
• Assist the Deputy and General Manager whilst they are away from the site as well as every day duties delegated by the Deputy and General Manager
• Motivate team members to create a great working environment

Administration

• Adhere to company banking and security procedures
• Check deliveries and enter invoices on the systemEnsure that daily paperwork is completed
• Ensure all stock wastage / staff food is recorded whilst on shift with adequate explanation

Hygiene/Health & Safety/Food & Safety

• Wear the correct uniform and ensure that company hygiene, health & safety standards and licensing knowledge are adhered to at all times
• Attend health & safety training, food safety training, product knowledge and customer service skills courses
• Support the Restaurant Manager to ensure compliance with H&S audits and EHO requirements