Restaurant Supervisor

Balthazar - Team Member; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A renowned brasserie in London is seeking a Restaurant Supervisor to ensure smooth front-of-house operations. This role requires strong leadership skills, a passion for hospitality, and the ability to maintain high service standards. Join a team committed to exceptional dining experiences and career progression opportunities.

Benefits

Generous dining discounts

Unrivalled opportunities for progression

28 days holiday, increasing with length of service

Recommend a friend scheme with bonuses

Exclusive access to discounts

Reward programmes and staff recognition

Qualifications

• Proven experience as a Restaurant Supervisor or similar role.
• Strong organizational, communication, and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Oversee day-to-day operations of the dining area.
• Supervise and mentor waitstaff.
• Handle guest inquiries and concerns.

Skills

Organizational skills

Communication

Interpersonal skills

Problem-solving

Job description

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Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails.

We
are currently seeking a dedicated and experienced Restaurant Supervisor to join
our team. As the Restaurant Supervisor, you will play a crucial role in
ensuring smooth front-of-house operations, overseeing the waitstaff, and
contributing to the overall success of our establishment. If you have a passion
for hospitality, strong leadership skills, and a commitment to delivering
outstanding dining experiences, we invite you to be a key influencer at our restaurant.

Key
Responsibilities:

-
Oversee the day-to-day operations of the dining area, ensuring high service
standards.

-
Supervise and mentor waitstaff, providing guidance to maintain a positive work
environment.

-
Handle guest inquiries and concerns with professionalism and prompt resolution.

-
Collaborate with the management team to organize and execute special events and
promotions.

-
Monitor reservation systems and optimize seating arrangements to ensure
efficient guest flow.

-
Assist in training and development programs for front-of-house staff.

-
Contribute to maintaining a positive and inclusive atmosphere for both guests
and staff.

Requirements:

-
Proven experience as a Restaurant Supervisor or in a similar front-of-house
role within the hospitality industry.

-
Strong organizational, communication, and interpersonal skills.

-
Exceptional problem-solving abilities and a proactive approach to operational
challenges.

-
Ability to work in a fast-paced environment and efficiently manage tasks.

-
Familiarity with reservation systems and basic administrative tasks.

-
Generous discount off your bill (including drinks), when dining in one of our
restaurants across the Group

-
Unrivalled opportunities for progression across the Group

-
28 days holiday, increasing with length of service up to 5 extra days

-
Recommend a friend scheme with great bonuses per individual referral

-
Exclusive access to our discounts including money off gym memberships, travel,
online shopping, gadget, and much more

-
Reward programmes, long service awards, and staff recognition and incentives

Join
our team and be a part of a distinguished establishment committed to delivering
unparalleled hospitality.

We promote a working environment in which equal opportunity
and diversity is recognised, valued, and encouraged.