Restaurant Supervisor

The Real Greek; Glasgow; On-site; GBP 25,000 - 30,000; Full time

Job summary

Une opportunité excitante est à pourvoir au sein de The Real Greek en tant que Supervisor. Vous jouerez un rôle clé dans la gestion quotidienne des opérations, garantissant l'excellence du service aux clients tout en soutenant les responsables du restaurant. Si vous avez une expérience solide en hôtellerie et une passion pour la cuisine méditerranéenne, rejoignez notre famille dynamique pour contribuer à créer des expériences culinaires inoubliables.

Benefits

Opportunités de progression au sein de l'entreprise

Horaires flexibles

Allocation généreuse de points Tronc

Qualifications

• 1 an d'expérience en tant que superviseur requis.
• Minimum de 2 ans d'expérience dans l'hospitalité.

Responsibilities

• Assurer les procédures d'ouverture et de fermeture du restaurant.
• Déléguer des tâches aux membres de l'équipe et suivre leur réalisation.
• Surveiller et répondre aux feedbacks des clients.

Skills

Leadership

Proactivité

Service à la clientèle

Job description

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Join
us at The Real Greek and immerse yourself into the rich tapestry of Greek and
Mediterranean cuisine, where every meal is a celebration of culture, community,
and culinary excellence. As a small yet dynamic company, we pride ourselves on
our exceptional team of individuals who have dedicated years to our shared
vision.

At
‘the Real Greek’ we don’t just offer a job – we offer a dynamic and rewarding
career path, complete with comprehensive training and development
opportunities, competitive pay, and a supportive environment where your
leadership skills can flourish.

While
full training will be provided in our menu and daily operations, we're seeking
a Supervisor who is ready to hit the ground running in supporting our Restaurant
Manager, and help to inspire and motivate our teams as you'll play a pivotal
role in shaping the success of our restaurant.

At
‘The Real Greek’ we're more than just colleagues – we're a tight-knit family,
united by our passion for Mediterranean cuisine and our commitment to
excellence. If you're ready to take the next step in your career and join a
team that values dedication, innovation, and teamwork, then we'd love to hear
from you. Send us your CV, and together, let's create unforgettable dining
experiences for our customers.

Benefits of Supervisor

• Great opportunities to progress within the company
• Enjoy the same delicious food as our customers
• Flexible hours with rotas planned weekly
• Generous Tronc points allocations

Requirements of Supervisor

• Previous 1 year Supervisor experience
• Hospitality experience essential minimum 2 years
• Level-headed and pro-active
• Flexible with tasks and working hours

Responsibilities of
Supervisor

• Ensure all opening and closing procedures are followed within both
  kitchen and restaurant areas
• Delegate duties to team members on shift and follow up to ensure
  they are completed whilst the Deputy and General Manager are not present
• During shift ensure customers receive high standards of customer
  service and food quality
• Assist in restaurant or kitchen when required
• Monitor,
  respond to, and grow guest feedback scores

Teamwork

• Coach and lead staff members on company standards where necessary
• Assist the Deputy and General Manager whilst they are away from the
  site as well as every day duties delegated by the Deputy and General
  Manager
• Motivate team members to create a great working environment

Administration

• Adhere to company banking and security procedures
• Check deliveries and enter invoices on the system
• Ensure that daily paperwork is completed
• Ensure all stock wastage / staff food is recorded whilst on shift
  with adequate explanation

Hygiene/Health &
Safety/Food & Safety

• Wear the correct uniform and ensure that company hygiene, health
  & safety standards and licensing knowledge are adhered to at all times
• Attend health & safety training, food safety training, product
  knowledge and customer service skills courses
• Support the Restaurant Manager to ensure compliance with H&S
  audits and EHO requirements