Restaurant Supervisor

Cosmo; East Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading restaurant group in the UK is seeking an experienced Restaurant Supervisor to lead the front-of-house team. You will manage operations to ensure excellent customer service and a smooth dining experience. The ideal candidate will have strong leadership skills and previous supervisory experience in a restaurant setting. This role offers competitive salary and opportunities for career growth.

Benefits

Competitive salary and benefits

Opportunities for career growth and advancement

Collaborative and supportive team environment

Qualifications

• Previous experience as a Restaurant Supervisor or in a similar role.
• Strong leadership, communication, and customer service skills.
• Ability to manage and motivate a team.
• Knowledge of restaurant operations and inventory control.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Supervise front-of-house staff, including servers and hosts.
• Ensure customer service standards are met and handle guest inquiries or complaints.
• Train, motivate, and evaluate staff performance.
• Manage reservations, seating arrangements, and service flow.
• Oversee cleanliness and organization of dining areas.
• Assist in inventory management and ordering supplies.
• Coordinate with kitchen staff to ensure order accuracy and timely service.
• Ensure compliance with health, safety, and hygiene regulations.

Skills

Leadership skills

Customer service skills

Communication skills

Team management

Job description

At COSMO Authentic World Kitchen, we don’t just serve food—we’ve redefined the dining experience. As the pioneers of the world buffet concept, we’ve been setting the standard in global dining since 2003. Recognised as the Best Restaurant in 100 Brands by the Savanta Brand Vue Survey, we’ve grown into a household name across the UK and Ireland, with a legacy built on innovation and excellence.

About the Role

We are looking for an experienced Restaurant Supervisor to lead our front-of-house team and ensure excellent customer service. You will oversee daily operations, manage staff, and ensure a smooth dining experience for guests.

Key Responsibilities

• Supervise front-of-house staff, including servers and hosts.
• Ensure customer service standards are met and handle guest inquiries or complaints.
• Train, motivate, and evaluate staff performance.
• Manage reservations, seating arrangements, and service flow.
• Oversee cleanliness and organization of dining areas.
• Assist in inventory management and ordering supplies.
• Coordinate with kitchen staff to ensure order accuracy and timely service.
• Ensure compliance with health, safety, and hygiene regulations.

Key Requirements

• Previous experience as a Restaurant Supervisor or in a similar role.
• Strong leadership, communication, and customer service skills.
• Ability to manage and motivate a team.
• Knowledge of restaurant operations and inventory control.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• Competitive salary and benefits.
• Opportunities for career growth and advancement.
• A collaborative and supportive team environment.

If you're ready to join our team and help deliver an outstanding dining experience, apply today