Restaurant Supervisor

Franco Manca; Chichester; On-site; GBP 24,000 - 28,000; Full time

Job summary

A popular Italian restaurant chain in Chichester is seeking a Supervisor to support the Restaurant Manager in day-to-day operations. The ideal candidate will have leadership experience, strong communication skills, and a passion for Italian cuisine. Responsibilities include motivating the team, managing stock, and ensuring customer satisfaction. This role offers various benefits including Tronc, training programs, and opportunities for career growth across the UK.

Benefits

Generous share of Tronc

Personalized training programme

Free pizzas and soft drinks on every shift

Free sourdough bread

Ongoing personal growth with Franco Academy

28 days holiday

AXA Employee Assistance Programme

Pension scheme

Annual social events

Staff discount

Employee referral scheme

Career growth opportunities across the UK

Qualifications

• Previous experience in a Supervisor or Team Leader role within a Hospitality or fast-paced restaurant setting.
• Strong leadership and communication skills.
• Proactive, hands-on approach to problem-solving and multitasking.

Responsibilities

• Support the Restaurant Manager in day-to-day operations.
• Motivate and coach the team to achieve high performance.
• Monitor stock levels and handle deliveries.
• Assist in managing rotas for adequate staffing.
• Handle customer feedback and ensure customer satisfaction.
• Maintain health and safety standards.

Skills

Leadership skills

Communication skills

Problem-solving skills

Multitasking

Passion for Italian food

Customer service excellence

Job description

Overview

Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service. Motivate and coach the team to achieve high performance and maintain our quality standards. Be passionate about great Italian food and creating memorable customer experiences. A proactive, hands-on approach to problem-solving and multitasking is required, with flexibility to work evenings, weekends, and holidays as needed. Commitment to upholding Franco Manca's values and delivering top-quality service.

Responsibilities

• Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
• Motivate and coach the team to achieve high performance and maintain our quality standards.
• Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
• Assist in managing rotas, ensuring adequate staffing levels for peak times.
• Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
• Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
• Have a passion for great Italian food and creating memorable customer experiences.
• Strong leadership skills, with the ability to motivate and inspire your team.
• Excellent communication and interpersonal skills.
• A proactive, hands-on approach to problem-solving and multitasking.
• Flexibility to work evenings, weekends, and holidays as required.
• A commitment to upholding Franco Manca\'s values and delivering top-quality service.

Qualifications

• Previous experience in a Supervisor or Team Leader role within a Hospitality or fast-paced restaurant setting.
• Strong leadership and communication skills, with the ability to motivate and develop a team.
• Proactive, hands-on approach to problem-solving and multitasking.
• Flexibility to work evenings, weekends, and holidays as required.
• Passion for Italian food and customer service excellence.

Benefits

• A generous share of Tronc
• A personalised training programme to get you up to speed
• Free yummy pizzas and soft drinks on every shift
• Free Sourdough bread to cook at home
• Ongoing personal growth and development with our Franco Academy
• 28 days holiday
• AXA Employee Assistance Programme with Health App
• A pension scheme to set you up for the future
• Annual social events
• Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
• Employee referral scheme - earn from the great people you know
• Opportunities all over the UK to grow your career

If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!