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Restaurant Supervisor

Ivy Asia

Cardiff

On-site

GBP 24,000 - 30,000

Full time

3 days ago
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Job summary

Join Ivy Asia as a Restaurant Supervisor and elevate your dining experience. This role requires ensuring effective restaurant operations while maintaining service excellence. With a competitive pay structure and a host of benefits, you’ll be a key player in delivering a memorable customer experience. Your leadership will support a team committed to quality service in a vibrant environment.

Benefits

Competitive Industry pay (Hourly + Tronc)
Management Career Development Program
Extra holiday allowance for length of service
50% staff discount for you and friends
Birthday off guarantee
Refer a Friend Bonus
Access to retailer discounts
Guaranteed 20 hours minimum contract

Qualifications

  • At least 1 year of experience in restaurant supervision.
  • Ability to work under pressure while maintaining service standards.
  • Professional approach and strong teamwork skills.

Responsibilities

  • Support seamless restaurant operations and maintain high service standards.
  • Foster good working relationships within the team and with the kitchen staff.
  • Conduct training and development needs within the department.

Skills

Service excellence
Team collaboration
Problem-solving

Job description

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Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.

We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special.

Benefits & Rewards:

  • Competitive Industry pay (Hourly + Tronc)
  • A Management Career Development Program, which includes online and practical assessments.
  • Extra holiday allowance for length of service, up to 5 extra days after 5 years.
  • 50% staff discount for you and up to 3 friends when you dine in our restaurants.
  • Celebrate career anniversaries with a gift voucher to dine in our restaurants.
  • You can take your Birthday as a day off - Guaranteed!
  • Refer and Friend Bonus
  • Access to discounts on 100s of retailers, health, entertainment, travel & more
  • Guaranteed 20 hours minimum contract

Key elements of your role as Restaurant Supervisor will involve supporting the seamless running of the restaurant by providing highly efficient and effective service, ensuring standards are maintained, and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager.

About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, engaged, and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.

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