Restaurant Supervisor

Audley Group; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury retirement company in Bristol is seeking a Restaurant Supervisor to oversee operations and ensure excellent service for both residents and external customers. Responsibilities include management of the restaurant team, adherence to regulations, and maintaining high hygiene standards. The position offers competitive pay, a 5% pension contribution, and various employee discounts, along with opportunities for career development in a supportive environment.

Benefits

Work life balance

Competitive salary

Company pension scheme

28 days holiday

50% discount on food

Learning and development opportunities

Employee discount portal access

Healthcare Cash Plan Scheme

Refer a friend bonus

Free uniform

Qualifications

• Experience in a 4-star or higher hospitality environment is essential.
• Knowledge of cash handling and stock control procedures is necessary.
• Ability to handle complaints empathetically is critical.

Responsibilities

• Supervise the restaurant team to ensure high-quality service.
• Maintain standards of cleanliness and hygiene in customer areas.
• Adhere to legislative and safety requirements during operation.

Skills

Food and beverage management experience

Excellent communication skills

Self-motivated and standards-driven

Excellent organisation skills

Hands-on and flexible

Job description

The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises of owners, who permanently reside on site within their own private homes but also hosts external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we're serious about investing in our people's training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time. As our Restaurant Supervisor you will be an integral part in the smooth running of Audley villages and you'll supervise the team to ensure that Audley Owners and External Customers have the highest quality of service and experience. You will ensure the team adhere to legislative requirements such as COSHH, Fire safety, Health & Safety and Safeguarding of our owners. You will maintain high standards of comfort, cleanliness and hygiene throughout the bistro, restaurant and customer areas. You will set and maintain the highest standards of dress appearance and be equipped to deal with sudden employee shortages being able to deputise in any job capacity. Deal with complaints in a warm and empathetic way, as necessary.

• Food and beverage management experience in a 4 or higher hospitality environment.
• Knowledge of cash handling procedures, stock, wastage and par level control, rotas and unexpected situations.
• Excellent communication skills, both written and verbal.
• Self-motivated and driven by standards and sales opportunities.
• Excellent organisation skills with the ability to prioritise and produce creative solutions.
• Hands on and flexible approach in order to be able to carry out a variety of tasks to the need of the village.

In Return You Will Receive:

• Work life balance
• Competitive salary
• Company pension scheme, with a 5% company contribution
• 28 days holiday (inclusive bank holidays)
• 50% discount on food and drinks at all of our restaurants nationwide
• Guest suites at staff rates at all of our luxury villages nationwide
• Excellent learning and development opportunities
• Free membership to our employee discount portal with access to discounts at all major retailers.
• Free membership to our Healthcare Cash Plan Scheme
• Refer a friend bonus scheme
• Free uniform and a lot more…