Restaurant Supervisor

Malmaison Hotel du Vin; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent hospitality group in Birmingham is seeking a Restaurant Supervisor to ensure high service standards and guest satisfaction. The ideal candidate will have management experience and a passion for hospitality. This role offers numerous perks including discounted accommodation, career development programs, and sustainability initiatives. Join a team that values creating unforgettable experiences for guests while working within an exciting and supportive environment.

Benefits

Discounted Staff Room Rates

Friends and Family Room Rate

Healthcare Cash Plans

Complimentary stays on work anniversaries

Wellness Campaign Days

Referral schemes

Qualifications

• Managerial experience is required.
• Ability to communicate effectively in English.
• Experience in customer service is essential.

Responsibilities

• Deliver high standards of service to guests.
• Assist in internal development and progression.
• Create memorable experiences for guests.

Skills

English

Customer Service

IT Software

Education

Relevant academic qualifications

Tools

ERP

Chemical safety knowledge

Job description

About the Role

Restaurant Supervisor Hotel Du Vin

12.70 / 30 hours

Permanent Contract

Hotel du Vin Birmingham

Get paid for doing what you love get loads of perks and benefits learn something new and make a career for life with Hotel Du Vin.

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different working with the best food drink and a brand you will be proud of? We love Food Wine and Cocktails - almost as much as you do!

We create memories that the guest will never forget. This could be the next step for you into a Head of Department position within Hotel Du Vin we actively encourage internal development and progression Onwards and Upwards.

Benefits

In addition to competitive rates of pay we offer :

• Heavily discounted Staff Room Rates at Malmaison Hotel du Vin and Frasers Hospitality with rooms available from 65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops experiences holidays and much much more
• Cycle to work scheme save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental optical medical and more available from 5 per month
• Referral schemes that pay up to 1500 (just for getting your mates jobs!)
• A decent uniform that doesnt make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches / Treats National Popcorn Day Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as its earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time stream up to 50% of the money youre already earned learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st 3rdand 5thanniversary with Dinner Bed & Breakfast
• We are a proud sponsor of The Brain Charity helping people with all forms of neurological conditions to lead longer healthier happier lives.
• Employee Assistance Programme free confidential advice available 24 / 7 to you and your family

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace

Interested Click Apply Now

Frasers Hospitality Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race sex disability religion / belief sexual orientation or age.

Required Experience : Manager

Key Skills: English, Academics, Customer Service, IT Software, Chemical, ERP

Employment Type : Full-Time

Experience : years

Vacancy : 1