Restaurant Supervisor

Compass Group; Birmingham; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading hospitality company seeks a Restaurant Supervisor at Birmingham New Street Station to support the management team and lead operations. The candidate will motivate team members, ensure customer satisfaction, and uphold food safety standards. Previous hospitality or retail experience and a positive attitude are essential. The role offers competitive pay, full training, and career progression opportunities. Join a vibrant environment in a busy location with great perks and a comprehensive benefits package.

Benefits

Free meals

Contributory pension scheme

Travel discounts

Cash rewards

Qualifications

• Previous experience in hospitality or retail.
• Strong communication skills and confidence leading by example.
• Ability to stay calm and organized in a fast-paced environment.

Responsibilities

• Support, guide, and motivate team members during shifts.
• Assist with running shifts, ensuring smooth service.
• Deliver friendly, efficient service and handle customer queries.

Skills

Team Leadership

Customer Service

Communication

Organizational Skills

Job description

Restaurant Supervisor - Taco Bell Birmingham New Street Station

Employer: Compass Group One Retail

Location: Birmingham New Street Station

Contract Type: Full-time

Shift Pattern: Between 9am and 1am, Monday to Sunday

Add a little spice into your career as a Restaurant Supervisor at Taco Bell, Birmingham New Street Station.

Taco Bell is the world’s leading Mexican‑inspired quick‑service restaurant brand, serving millions of fans every week across 8,200+ restaurants in over 32 countries. Based in one of the UK’s busiest travel hubs, our Birmingham New Street Station restaurant is a high‑energy, fast‑paced environment where no two days are the same.

As part of Compass Group, the world’s largest hospitality company, you’ll be supported by a global brand with real opportunities to grow. This is a great role for someone ready to build on existing supervisory experience in a high‑volume hospitality setting.

The Role

As Restaurant Supervisor, you’ll play a key role in supporting the management team and leading the front line. You’ll help keep operations running smoothly, motivate the team during busy periods, and ensure every customer receives great service.

Key Responsibilities

• Team Leadership: Support, guide, and motivate team members during shifts.
• Shift Supervision: Assist with running shifts, ensuring smooth service and strong teamwork.
• Customer Experience: Deliver friendly, efficient service and handle customer queries confidently.
• Standards & Compliance: Ensure food safety, hygiene, and brand standards are followed at all times.
• Operational Support: Help with opening and closing duties, stock checks, and day‑to‑day tasks.
• HSE: Promote a safe working environment by following all health, safety, and hygiene procedures.

What We’re Looking For

• Previous experience in hospitality, or retail.
• A positive, reliable, and hands‑on attitude.
• Strong communication skills and confidence leading by example.
• Ability to stay calm and organised in a fast‑paced environment.
• A customer‑first mindset and willingness to learn.

Why Join Us

• Competitive hourly rate with opportunities for progression.
• Full training and development support.
• Career pathways into Assistant Manager and beyond within Compass Group.
• A fun, inclusive, and energetic workplace in a busy station location.

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package including (but not limited to):

• Free meals
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Unwind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!