Restaurant Supervisor

ASK Italian; Aberdeen City; On-site; GBP 60,000 - 80,000; Full time

Job summary

A popular restaurant chain in Aberdeen City is looking for a Restaurant Supervisor to lead a dynamic team and enhance customer experiences. This role emphasizes teamwork, passion for hospitality, and maintaining high service standards while offering a range of benefits including discounts and training. Join a welcoming environment that values diversity and inclusivity.

Benefits

50% off at ASK Italian and Zizzi restaurants

Complimentary meals on shift

28 days paid holiday, pro-rata

Pension contributions

Paid day for community volunteering

Qualifications

• A passion for hospitality and diverse food cultures.
• Ability to lead a team in a fast-paced environment.
• Demonstrated empathy and respect in customer service.

Responsibilities

• Ensure every customer feels welcomed and at home.
• Support the management in maintaining high standards in service.
• Foster a positive and collaborative team environment.

Skills

Passion for people and diverse cultures

Welcoming attitude

Leadership and teamwork

Attention to detail

Commitment to excellent service

Job description

Role

Restaurant Supervisor / Manager on Duty / Duty Manager / Team Leader

Pay

Up to £13.90 per hour after successful training, including benefits.
Hourly rate starting at up to £12.21 per hour + £1.50 per hour tronc average.

ASK Factor

• Heartfelt: We love what we do and believe in what we say.
• Respectful: We care about how we make people feel and our impact on the world around us.
• Generous: We’ll go that extra mile to make a difference.
• Spirited: We’re determined, always moving forward to be the best we can be.

Benefits

• Comprehensive training through our award‑winning Journey programme.
• Generous discounts – 50% off at ASK Italian and Zizzi restaurants, including drinks.
• Free meals – complimentary meals on shift and discounted menu.
• Inclusive dress‑code policy – part dress code provided, including shoes.
• holidays – 28 days paid holiday, pro‑rata.
• Pension contributions.
• Christmas Day off – restaurants closed, giving you freedom to celebrate as you choose.
• Employee hub – online platform to manage schedule, request holidays and access benefits: early wage access via Stream, well‑being and GP support, discounts on lifestyle brands, gyms, cinemas and travel.
• Community volunteering – 1 paid day per year to volunteer at local food bank.
• A welcoming team environment – collaboration, inclusivity, mutual respect, creating memorable experiences and lasting friendships.

Requirements

• Passion: love people, diverse cultures, food and all things Italian.
• Hospitality: welcoming attitude, making every customer feel at home.
• Teamwork: lead a team and work well in a fast‑paced environment, attention to detail and commitment to excellent service and standards.
• Behaviour: collaborate with management, maintain consistently high standards, demonstrate empathy, respect and dedication to exceptional food and service.

Join Us

At ASK Italian we embrace diversity and inclusivity wholeheartedly. We invite individuals from all backgrounds to join our vibrant team and play a role in our shared achievements. If you’re ready to thrive in a dynamic and supportive workplace, we’d love to welcome you aboard!