Restaurant Step Up Team Leader

Whitbread Plc; Tonbridge and Malling; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hospitality company is seeking a Step Up Team Leader for their Smugglers Retreat Table Table in Ramsgate. This role involves managing shifts and providing excellent customer service. Candidates will benefit from training and a warm welcome upon joining. Competitive pay of up to £14.01 per hour and career advancement opportunities are offered.

Benefits

Up to 60% off Premier Inn rooms

25% off meals in restaurants

£40 voucher when joining

Company pension scheme

Discounts on shops and utilities

Qualifications

• Candidates must be over 18 years old.
• Previous experience in customer service or leadership is a plus.

Responsibilities

• Welcome guests and provide outstanding customer service.
• Take charge of the shift, ensuring smooth operation.
• Lead the team after full training.

Skills

Customer service

Team leadership

Job description

Restaurant Step Up Team Leader – Smugglers Retreat Table Table

Come and be the friendly face of Smugglers Retreat Table Table in Ramsgate. Use your fun personality to welcome guests into our restaurant and, as a Step-Up Team Leader, take charge of the shift. We’ll reward you for more responsibility with a step up in hourly pay and development opportunities. Immediate start. Candidates must be over 18 years old. Pay rate: Up to £14.01 per hour.

• Contract type: Fixed Term (Until September 2026 – we don't do zero‑hour contracts)
• Hours: 20 hours per week
• Location: Tothill St, Minster, Ramsgate CT12 4AG
• Responsibilities:
  • Welcome guests and provide outstanding customer service.
  • Take charge of the shift, ensuring smooth operation.
  • Lead the team after full training.
• Benefits:
  • Training and support: A warm welcome and training that will make your life easier from the start and opportunities for a career path in our business.
  • Whitbread Benefits card: Enjoy up to 60 % off Premier Inn rooms and 25 % off meals in Whitbread Restaurants.
  • Pension and saving schemes: Company pension and a save‑as‑you‑earn scheme.
  • Discounts: Money off shops, utility bills, travel, cinema trips, supermarkets and more.
  • A meal on us: You’ll receive a £40 voucher to spend in our restaurant when you join us.