Restaurant Step Up Team Leader

Whitbread Plc; Ramsgate; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hospitality group is seeking a Step Up Team Leader in Ramsgate. Join our team at Smugglers Retreat Table Table to manage shifts and ensure a stellar dining experience. This part-time role offers training, competitive pay, and various benefits including discounts and a meal voucher upon joining.

Benefits

Training and support

Whitbread Benefits card

Pension and saving schemes

Discounts

Meal voucher

Qualifications

• Passion for outstanding customer service.
• Ability to manage a shift effectively.

Responsibilities

• Welcome guests and ensure a stellar dining experience.
• Manage the shift and team effectively.

Job description

Restaurant Step Up Team Leader

Category: Operations - Restaurant

Location: Ramsgate

We’re currently recruiting in our Smugglers Retreat Table Table. Working 20 hours per week, paying up to £14.01 per hour.

Contract Details

• Pay Rate: Up to £14.01 per hour (max amount paid when you are fully trained and lead the shift)
• Contract Type: Fixed Term (Until Sept 2026) – we don’t do zero hours contracts!
• Hours: 20 hours per week
• Location: Tothill St, Minster, Ramsgate CT12 4AG

Benefits

• Training and support: We’ve got a warm welcome and training that will make your life easier from the start and the opportunities that’ll give you a career path in our business.
• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants.
• Pension and saving schemes: Company pension and save-as-you-earn scheme.
• Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
• Meal voucher: You’ll receive a £40 voucher to spend in our restaurant when you join us.

What You’ll Do

Join our team at Smugglers Retreat Table Table as a Step‑Up Team Leader and use your passion for outstanding customer service to its full potential. You will welcome guests, manage the shift, and ensure a stellar dining experience for all.

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under‑represented groups such as women, ethnic minorities, people with disabilities and members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non‑binary or those who use a different LGBTQIA+ term) are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part‑time and flexible working. Where possible we will support this.

Job ref: 113169-4492

Advertised: 16 Oct 2025