Restaurant Shift Leader: Lead Service & Standards

Haven Holidays; England; On-site; GBP 80,000 - 100,000; Full time

Job summary

A holiday resort company in the United Kingdom is looking for a Restaurant Shift Leader to manage team shifts and ensure exceptional service standards. This role includes leading the team, addressing guest needs, and overseeing daily operations, while maintaining food safety and cleanliness. Candidates should have leadership skills and a commitment to customer-focused service. The position may require flexibility in working hours, including weekends and holidays. Attractive benefits and career development opportunities are offered.

Benefits

Attractive pay with overtime opportunities

Comprehensive training and ongoing support

Career development opportunities

Discounts on park dining and Haven Holidays

Free access to facilities

Qualifications

• Experience as a Team Leader or Supervisor in restaurant or hospitality, preferred but not essential.
• Strong leadership and communication skills.
• Flexibility to work weekends, evenings, and holidays.

Responsibilities

• Lead and support the team during shifts, ensuring smooth workflow.
• Provide prompt service and address guest complaints.
• Oversee daily operations to ensure efficiency, especially during peak hours.
• Maintain food safety and cleanliness regulations.
• Assist in training new team members.

Skills

Leadership

Communication

Detail-oriented

Customer-focused service

Job description

A holiday resort company in the United Kingdom is looking for a Restaurant Shift Leader to manage team shifts and ensure exceptional service standards. This role includes leading the team, addressing guest needs, and overseeing daily operations, while maintaining food safety and cleanliness. Candidates should have leadership skills and a commitment to customer-focused service. The position may require flexibility in working hours, including weekends and holidays. Attractive benefits and career development opportunities are offered.