Restaurant Shift Leader & Guest Service Coach

Mitchells & Butlers plc; Cardiff; Hybrid; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Brand discount 33%

Family discount 20%

Pension

Holiday allowance 28 days

Free shares

Wagestream access

Employee helpline

Team socials

Job summary

Mitchells & Butler plc is seeking a Shift Supervisor for Miller & Carter in Cardiff Thornhill. You will welcome guests, lead a team, and ensure outstanding service with a focus on training and development.

The role supports the daily running of the site, hosting guests, and guiding team members to maintain high standards. The position offers various benefits including discounts across brands, Wagestream access, pension, 28 days holiday, and opportunities for career growth within the Mitchells &

Qualifications

• Experience in hospitality management or supervisory roles.
• Proven ability to lead teams and train staff.
• Commitment to high standards of cleanliness and safety.
• Excellent guest service and teamwork.

Responsibilities

• Oversee day-to-day site operations and guest service.
• Act as shift leader and role model.
• Lead staff training and development.
• Maintain cleanliness and safety standards.

Skills

Team leadership

Customer service

Training

Job description

Mitchells & Butler plc is seeking a Shift Supervisor for Miller & Carter in Cardiff Thornhill. You will welcome guests, lead a team, and ensure outstanding service with a focus on training and development.

The role supports the daily running of the site, hosting guests, and guiding team members to maintain high standards. The position offers various benefits including discounts across brands, Wagestream access, pension, 28 days holiday, and opportunities for career growth within the Mitchells &