Restaurant Server - The Green Man, Fownhope

RedCat Pub Company; Hereford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality company in the UK is seeking a Restaurant Server to deliver outstanding service and create memorable dining experiences. Responsibilities include greeting guests, taking orders, and collaborating with the kitchen staff. Ideal candidates should possess strong multitasking abilities and a passion for hospitality. Join a growing team that values integrity and teamwork, offering various perks including staff discounts and development opportunities.

Benefits

Share of tips (Tronc)

25% discount on food, drinks, and rooms

Opportunities to progress

Financial wellbeing programme

Employee recognition scheme

Discounted staff meals

Apprenticeship & skills development programmes

24/7 access to training and development platform

Wellness programme

Qualifications

• Ability to multitask and provide excellent guest service.
• Strong knowledge of the menu and willingness to learn.
• Problem-solving skills for guest concerns.

Responsibilities

• Greet and seat guests, take orders, and deliver food and drinks promptly.
• Explain dishes, specials, and drink options confidently.
• Recommend dishes and drinks to enhance guest experience.

Job description

Restaurant Server

Why join us?

• Share of tips (Tronc)
• 25% discount on food, drinks, and rooms across all RedCat venues* (T&Cs apply)
• Opportunities to progress within a growing company
• Financial wellbeing programme
• Employee recognition scheme
• Discounted staff meals during shifts
• Apprenticeship & skills development programmes
• 24/7 access to our training and development platform
• Wellness programme to support your health and wellbeing

About the Role

As a Restaurant Server at RedCat, you’ll deliver outstanding service that makes every guest feel welcome and valued. You’ll guide them through the menu, take accurate orders, serve food and drinks promptly, and ensure their experience is smooth from start to finish.

You’ll work closely with the rest of the FOH team and the kitchen, making sure communication is clear and service is efficient. Whether it’s recommending the perfect drink pairing, remembering a regular’s favourite dish, or handling special requests, you’ll do it all with warmth, professionalism, and a smile.

Your attention to detail, ability to multitask, and passion for hospitality will help create memorable dining experiences that keep guests coming back.

Key Responsibilities

• Guest Service – Greet and seat guests, take orders, and deliver food and drinks promptly.
• Menu Knowledge – Be confident in explaining dishes, specials, and drink options, including allergens.
• Upselling – Recommend dishes, drinks, and promotions to enhance the guest experience and boost sales.
• Presentation – Ensure tables are set and maintained to RedCat’s standards.
• Teamwork – Work collaboratively with colleagues and the kitchen to keep service running smoothly.
• Problem‑Solving – Resolve guest concerns quickly and professionally.
• Payments – Use EPOS systems to process orders and payments accurately.
• Cleanliness – Keep your section and service areas tidy and organised.

About RedCat

RedCat is revitalising pubs, inns, and boutique hotels across the UK—investing in design, service, and our people. Our restaurant servers are at the heart of the guest experience, ensuring every visit is friendly, efficient, and memorable.

The RedCat Way

We work with integrity, care, and respect. As a Restaurant Server, you bring positive energy to every shift, making guests feel welcome and delivering service they’ll remember long after they leave.