Restaurant Server

Perkins Bakery; West of England; Presencial; GBP 12 000 - 18 000; Tempo integral

Resumo da oferta

Perkins Bakery in the United Kingdom is seeking aggressively friendly servers for a fast-paced environment. You will greet guests, take orders, and ensure meals are served promptly and accurately.

This role emphasizes guest satisfaction, teamwork, and upselling, with a focus on maintaining clean stations and smooth service during busy shifts.

Qualificações

• Basic sanitation, safety, and customer service can be taught in-house.
• Handyman knowledge and skills

Responsabilidades

• Greet guests politely and seat them at stations.
• Take verbal drink and meal orders according to guest preference.
• Serve high quality food and ensure orders are complete and visually appealing.
• Maintain cleanliness of stations and pantry.
• Operate POS and write guest checks.
• Upsell menu items to guests.

Conhecimentos

Customer service

Sanitation

Safety

Ferramentas

POS system

Descrição da oferta de emprego

Looking for aggressively friendly servers to work in a fast pace environment! Come be a part of the family!

Job Description

• Reports to work well-groomed, in clean and proper uniform and at all times practices good personal hygiene.
• Greets guest in a courteous and respectable way when seated at station.
• Takes verbal drink and meal orders according to guest preference.
• Serves high quality food and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
• Maintains cleanliness of his/her stations and pantry.
• Performs side work during shift downtime including but not limited to; rolling silverware, restocking cleaning works stations and bussing tables, etc.
• Executes the service cycle and team responsibilities at all times.
• Maintains sufficient knowledge of the menu to execute suggestive selling with all guests.
• Writes guest check and/or operates POS equipment pursuant to company policies.
• Anticipates, identifies and corrects system breakdowns to achieve maximum guest satisfaction.
• Ensures 100% guest satisfaction on every visit. Updated - 2013
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies. equipment, safety problems. Etc.
• Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.

Physical Requirements/Enviroment/Working Conditions

• Continuous standing and walking
• Must be able to communicate clearly with guests
• Exposure to heat, steam, smoke, cold
• Reaching heights of approximately 6 feet and depts. of 2 ½ - 3 feet.
• Must have high level of mobility/flexibility in space provided
• Must be able to fit through openings 30” wide
• Must be able to work irregular hours under heavy pressure/stress during busy times
• Bending, reaching, walking
• Eye/Hand coordination
• Must lift and carry serving trays and or buss tubs up to 20 pounds for distances up to 30 feet.

Supervision Received

Receives direction and training from the Associate Manager as to the specific procedures and assignments.

Knowledge And Skill Required

• Basic skills such as sanitation, safety, and customer service can be taught through in house training.
• Handyman knowledge and skills

Experience Required

None

Disclaimer

This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.

Founded in 1958, Perkins® operates 290 restaurants in 32 states and two Canadian provinces. The Perkins system includes 85 company-owned and operated restaurants and 205 franchised units. With its diverse, moderately priced menu featuring breakfast, lunch, dinner, and bakery offerings, and its attractive and recently remodeled restaurants designed to facilitate efficiency and guest satisfaction, Perkins Restaurant & Bakery is a dining favorite with a solid and respected reputation in the marketplace.

The longevity and success of Perkins Restaurant & Bakery is largely attributed to the concept’s ability to adapt to shifts in consumer dining trends and evolving taste preferences while delivering that homestyle goodness that guests crave. At Perkins, we’re always updating our menu with fresh, flavorful and innovative items that take their place right alongside Perkins’ iconic guest favorites, some of which have been on our menu for more than 30 years. We also take great pride in differentiating ourselves with the service and experience we provide. This has and continues to be a hallmark of our brand.

BE A PART OF OUR SUCCESS

Perkins has experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.