Restaurant Operations Manager in Birmingham

Energy Jobline ZR; Birmingham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A renowned restaurant in Birmingham is seeking an experienced Restaurant Manager to oversee FOH and BOH operations. The ideal candidate will ensure high levels of customer service and oversee staff management. With responsibilities including promotion oversight, maximizing profitability, and maintaining a great dining environment, this position calls for strong leadership skills and a background in restaurant management. Competitive compensation offered.

Qualifications

• Three years plus in Restaurant Management.
• Experience in business development, sales, and catering is a plus.

Responsibilities

• Oversee sales and profitability growth.
• Manage day-to-day FOH and BOH operations.
• Develop and execute marketing strategies.
• Hire, train, and schedule staff.
• Maintain high level of customer service.

Skills

Strong communication skills

Management skills

Interpersonal skills

Education

Bachelor's or Master’s degree in Restaurant Management

Job description

Overview

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Role Description

We are seeking an experienced Restaurant Manager to oversee all aspects of our FOH and BOH operations. The ideal candidate will have excellent leadership skills, and experience working in a fast oaced restaurant environment. The Manager will be responsible for assisting with promotion, overseeing and expanding sales, managing staff, ensuring exceptional customer service, and maximizing profitability.

Company Description

Our mission is to provide an entertaining and welcoming environment where patrons can enjoy delicious food, refreshing drinks, in a fun and relaxing environment. We are committed to delivering exceptional service and fostering a sense of community among our guests. Our goal is to be the go-to destination for catering and your lunch and dinner dining. Crafts restaurants uphold high standards of quality, integrity, and passion for what we offer.

Responsibilities

• Oversee sales and profitability growth
• Oversee the day-to-day operations and sales, inclusive of but not limited to managing the FOH and BOH, opening and closing procedures.
• Develop and execute season marketing strategies with Marketing team to create specials, promote events, and help build a solid customer base
• Hire, train, and schedule staff to ensure adequate coverage during peak hours.
• Manage labor costs
• Maintain a high level of customer service by interacting with guests, addressing concerns, and resolving any issues that may arise.

Qualifications

• Strong communication, management, and interpersonal skills
• Experience in restaurant business development, sales and catering, and/or marketing a plus
• Three years plus in Restaurant Management or Bachelor's or Master’s degree in Restaurant Management a plus

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