Restaurant Manager (/United Kingdom)

Kentucky Fried Chicken (KFC); Sunderland; On-site; GBP 35,000 - 40,000; Full time

Job summary

A fast-food chain in Sunderland is seeking a motivated Restaurant Leader to take full ownership of operations. In this role, you will lead your team to exceed performance goals, enhance guest experiences, and maintain efficient operations. Ideal candidates will have prior management experience and a commitment to team development. Benefits include a competitive salary and various perks including life assurance and meal discounts.

Benefits

Quarterly BONUS

Free chicken & chips every shift

25% staff discount

Gym discounts

Wellbeing support

Qualifications

• Experience in managing teams and driving performance.
• Ability to create strong team culture and handle tough conversations.
• Knowledge of keeping operations efficient and compliant.

Responsibilities

• Lead the restaurant and smash performance goals.
• Train, coach, and motivate your team.
• Own KPIs and ensure smooth operations.

Skills

Team management

Operational efficiency

Guest experience enhancement

Job description

We sell the worlds best chicken. Weve done it for a long old time since 1939, when the idea of finger lickin good chicken popped into our Colonels head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day building our own community, as we serve our original recipe chicken to the ones, were in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Heres more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing?

• Lead like you mean it. Youll take full ownership of the restaurant drive performance, hit goals, and set the vibe.
• Build a team worth following. Train, coach, and motivate your people so they dont just meet the standard they raise it.
• Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
• Keep it tight. Stay on top of the admin rosters, stock, reporting so everything runs smooth behind the scenes.
• Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

• You lead from the front. Youve managed teams before and know how to bring the best out of people.
• You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
• You run a tight ship. You know how to keep operations efficient, clean, and compliant even when its chaos.

Keeping it real

See, at KFC, everyones welcome whatever your background, and whatever future youre creating. Well look out for you because youre one of us, not because you work for us. Well invest in your potential, because its what weve always done. But most of all, well give you the freedom to be you, wherever (and whoever) you happen to be.

What's in it for you:

• Pay rate: 35,000 - 40,000
• Quarterly BONUS that rewards the hustle
• Extra holiday more time to recharge
• Life assurance weve got you covered
• Free chicken & chips every shift
• 25% staff discount
• Gym discounts to keep you moving
• 200+ high street perks & cashback
• Wellbeing support that actually helps

KFC for everyone:

Wh whoever you are and wherever youre from, KFC is a place where you can bring the real you to work. Were here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We dont just welcome, we encourage applications from underrepresented groups in all industries. If youd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements just let us know. Well be there to help you be the real you.