Restaurant Manager

Five Guys; Wormley; On-site; GBP 34,000; Full time

Job summary

A popular burger restaurant in Wormley is seeking a Restaurant Manager to lead a team and ensure quality service. In this role, you will oversee crew performance, support the general manager, and ensure a delightful experience for customers. Candidates should be enthusiastic, hands-on, and capable of creating a fun and positive working environment. This position offers a full-time role with competitive salary and multiple perks including bonuses, holidays, and employee discounts.

Benefits

Up to 10% annual bonus

Secret Shopper bonus up to £2,000

28 days paid holiday

Life assurance

Employee discount program

Development opportunities

Qualifications

• Enthusiastic about leading and being hands-on with the team.
• Ability to provide outstanding customer service and manage complaints effectively.
• Experience in a fast-paced restaurant environment is beneficial.

Responsibilities

• Oversee crew and ensure quality control.
• Support the general manager in delivering customer satisfaction.
• Create a positive working environment for the team.
• Manage complaints and ensure customer delight.
• Lead shifts while being actively involved in operations.

Skills

Customer service

Competitive spirit

Team leadership

Integrity

Job description

Restaurant Manager

Five Guys, EN1

£33,200 per year - estimated

Full time, NEW

Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic, we're competitive and we just get it done - whatever the challenge.

REWARDS

• An achievable bonus scheme worth up to 10% of annual salary
• An additional Secret Shopper bonus worth up to £2,000
• Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
• 28 days paid holiday
• Paid breaks
• Free burgers, fries and shakes while on shift
• Life assurance
• All employees get access to Wagestream, the financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKS

• Days out and social events
• Team competitions - Fry Cup and Olympics
• Five Guys Perks - employee discount program
• Access to wellbeing support and employee assistance programme (EAP)
• Development opportunities to grow a career with us!
• Enhanced maternity & paternity leave
• Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUT

• Perfect burgers and fries
• Our values: competitive, enthusiastic, family, get it done and integrity
• People – leading from the front and being hands on
• Customer service

WHAT YOU'LL BE DOING

• Responsible for crew & quality control
• Supporting the general manager in the delivery of perfect burgers and fries
• Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team
• Ensuring every customer is delighted with their order and their Five Guys experience – you will deal with complaints promptly in an open and honest way
• Ensuring each shift runs as smoothly as possible and that our values form part of your shift management
• Being expected to lead from the front, be hands on most of the time, working on the line and dining room

INCREDIBLE CAREERS WITH FIVE GUYS

If you are ambitious and want to grow, we can provide you with support and the right tools to build a career with us.

Your next step would be an assistant manager.

Five Guys isn't just a job – it can be a career.