Restaurant Manager

Reed; Northampton; On-site; GBP 28,000 - 33,000; Full time

Job summary

A hospitality management organization in Northampton is seeking an experienced Front of House/Hospitality Manager to lead the team in providing outstanding customer service. The ideal candidate will have substantial managerial experience in hospitality, strong leadership and communication skills, as well as a passion for enhancing guest experiences. This full-time role offers a competitive salary and a dynamic work environment.

Benefits

Competitive Salary

Dynamic Work Environment

Career Development Opportunities

Qualifications

• Proven experience in a managerial role within the hospitality industry.
• Strong culinary experience or background in food production is highly desirable.
• Excellent leadership skills to motivate and manage a diverse team.
• Knowledge of food safety regulations and best practices in food preparation.
• Exceptional communication skills, both verbal and written.
• Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Genuine passion for hospitality focused on delivering outstanding guest experiences.

Responsibilities

• Oversee all front of house operations ensuring coordination with the Chef.
• Lead, inspire, and manage the team; recruit and train staff.
• Ensure high levels of hospitality and service are consistently delivered.
• Maintain a strong presence in public areas during peak times.
• Motivate and manage evening events requiring catering.
• Promote special offers to enhance guest experience and drive revenue.
• Assist the Chef in maintaining health, safety, hygiene, and venue standards.

Skills

Leadership Skills

Communication Skills

Culinary Knowledge

Adaptability

Job description

Front of House/Hospitality Manager

• Annual Salary:£28,000 - £33,000
• Location:On-site
• Job Type:Full-time

We are seeking a dynamic and experienced Front of House/Hospitality Manager to lead our team and deliver a consistently high standard of customer service. This role is pivotal in inspiring the team and ensuring the business achieves its ultimate potential in sales and customer experience.

Responsibilities

• Operational Excellence:Oversee all front of house operations, ensuring seamless coordination with the Chef and other key departments.
• Team Leadership:Lead, inspire, and manage the team. This includes recruiting, training, and motivating staff to deliver professionalism, attention to detail, and consistent excellence.
• Service Quality:Ensure the highest levels of hospitality and service are consistently delivered. Address and resolve any guest-related situations promptly.
• Dining Management:Elevate staff dining experiences by ensuring daily restaurant and barista services run smoothly, creating a welcoming and energising environment for employees.
• Guest Interaction:Maintain a strong presence in public areas during peak times to greet guests and provide support across food & beverage services.
• Event Coordination:Motivate and manage evening events that require catering, ensuring they are executed flawlessly.
• Promotions and Revenue:Promote special offers to enhance guest experience and drive revenue.
• Compliance and Standards:Assist the Chef in maintaining high levels of health, safety, hygiene, fire, and venue presentation standards. Ensure all procedures are regularly monitored, updated, and compliant with legal and company requirements.

Requirements

• Experience:Proven experience in a managerial role within the hospitality industry.
• Culinary Knowledge:Strong culinary experience or background in food production is highly desirable.
• Leadership Skills:Excellent leadership skills with the ability to motivate and manage a diverse team.
• Regulatory Knowledge:Knowledge of food safety regulations and best practices in food preparation.
• Communication Skills:Exceptional communication skills, both verbal and written.
• Adaptability:Ability to thrive in a fast-paced environment while maintaining attention to detail.
• Passion for Hospitality:A genuine passion for hospitality with a focus on delivering outstanding guest experiences.

Benefits

• Competitive Salary:Reflective of your experience and the responsibilities of the role.
• Dynamic Work Environment:Be part of a vibrant team in a fast-paced, rewarding environment.
• Career Development:Opportunities for professional growth and advancement.

To apply for the Front of House/Hospitality Manager position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.