Restaurant Manager

Macellaio RC Soho; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A renowned restaurant group in Greater London is seeking an experienced Restaurant General Manager to oversee daily operations. Responsibilities include staff management, customer service excellence, quality control, and financial oversight. The ideal candidate has at least 2 years in a similar role, along with strong management and communication skills. perks include 28 days of holidays, ample training opportunities, and discounts at all locations. This is an exciting opportunity to make an impact in a vibrant dining environment.

Benefits

28 days of holidays

Staff food

2 days off per week

Extra shift paid

Service charge

WSET wine courses all levels

50% discount in all Macellaio RC

Qualifications

• 2+ years of experience as a Restaurant or General Manager.
• Experience in coordinating both front and back of house operations.
• Health and safety certifications.

Responsibilities

• Oversight of restaurant staff recruitment and training.
• Ensure customer satisfaction and quality of service.
• Control costs and manage restaurant supplies.

Skills

Management skills

Customer service

Communication skills

Team management

Operational management

Tools

OpenTable

Sevenrooms

Fourth Hospitality

Job description

GENERAL MANAGER

We are looking for an experienced and passionate Restaurant General Manager to join our team. As a Restaurant General Manager, you will overtake a variety of responsibilities and duties such as plus 1% standards of customer care, recruiting and hiring restaurant staff, training, overseeing food quality, and serving restaurant guests.

Requirements and skills

• Work experience as General or Restaurant Manager role in a restaurant for at least 2 years.
• Coordinate daily front and back of the house restaurant operations.
• Management skills and experience in both front and back of the house
• Familiarity with restaurant management software, like OpenTable, Sevenrooms, Fourth Hospitality, etc.
• Manage and oversee the entire restaurant operation
• Deliver superior guest servicesand ensuring guest satisfaction
• Wines knowledge
• Participate at local food events
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Company policies, procedures, and brand standards
• Manage restaurant supplies
• Control costs and minimize waste
• Nurture a positive working environment
• Monitor operations and initiate corrective actions
• Communication and team management abilities
• Health and Safety / Food certifications
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Benefits

• 28 days of holidays
• Staff food
• 2 days off per week
• Extra shift paid
• Service charge
• WSET wine courses all levels
• 50% discount in all Macellaio RC