Restaurant Manager

Brat Climpson's Arch; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A vibrant neighbourhood restaurant in London seeks a passionate team leader to enhance the guest experience and guide team development. The role requires strong customer service skills, culinary knowledge, and a minimum of 2 years' experience in hospitality management. Benefits include 28 days of annual leave, training resources, and discounts at restaurants.

Benefits

28 days of annual leave

50% discount at all restaurants

Enhanced maternity leave

Cycle-to-work scheme

£300 contribution towards a work laptop

Qualifications

• 2 years of experience in team management and hospitality.
• Full UK right to work documents.
• Flexibility to work varied shifts across 5 out of 7 days.

Responsibilities

• Prioritise and enhance guest experience focusing on excellent hospitality.
• Maintain knowledge of our dishes and suppliers.
• Support team development and uphold food safety standards.

Skills

Team leadership

Customer service

Culinary knowledge

Good sourcing of food and drink

Communication skills

Job description

Brat Climpson’s Arch is a dynamic and passionate neighbourhood restaurant serving seasonal wood-fired dishes in a unique courtyard space beneath the arches of London Fields. We place great importance on our relationships with suppliers and ensure staff are well informed about the produce we use. Located in the space where Chef Tomos Parry’s independent cooking style first took shape, the restaurant reflects that same energy. Our menu and wine list change daily. Brat x Climpson’s Arch is a friendly, enthusiastic restaurant that offers the chance to work with some of the best produce in the UK while building strong culinary knowledge and skill.

Responsibilities

• Prioritise and enhance guest experience by focusing on excellent hospitality, guiding team members during service, and managing feedback.
• Promote a positive work environment through professionalism, integrity, and strong work ethics aligned with Super 8 culture.
• Host team meetings and performance reviews, encouraging growth and participation in training opportunities.
• Maintain knowledge of our dishes and suppliers and train our junior team to ensure team members can confidently share our brand story with guests.
• Collaborate with chefs to maintain consistency in dishes.
• Understand food safety standards to uphold a 5-star EHO rating and support team development.
• Promptly report and address site maintenance concerns, ensuring communication of actions taken.

Qualifications

• Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great headstart. But most important is the appetite to learn, grow and be a part of building the most exciting restaurant group in London.
• A strong understanding of customer requirements in order to tailor service, ensuring all guests receive a warm and welcoming experience.
• You know how to lead a team, and set an example for what hospitality excellence looks like.
• 2 years of experience in team management, and hospitality.
• Flexibility to work varied shifts across 5 out of 7 days.
• Full UK right to work documents.

Benefits

• 28 days of annual leave, including bank holidays.
• Access to courses, resources, and training to enhance your career.
• 50% discount at all our restaurants, along with complimentary staff meals during your shifts.
• Discounted dining at various local establishments near Super 8 Restaurants.
• Enhanced maternity leave, pension scheme, subsidised mental health support, and a cycle-to-work scheme.
• Refer a Friend scheme—recommend someone to join Super 8 and receive a bonus!
• Opportunities for both international and national travel to visit our suppliers and learn about sourcing ingredients and beverages.
• £300 contribution towards the purchase of a work laptop for all salaried staff members.

If this role sounds like a great fit for you, we’d love to see your application! Please note that it may take us 1 to 2 weeks to get back to you due to the volume of applications. Thanks for your patience!