Restaurant Manager

Harri; Burton upon Trent; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Spa day anniversary

Free staff meals

Leisure & spa access

Employee assistance program

Dining discount

Pension scheme

Free parking

Refer-a-Friend

Induction & training

Perkbox benefits

Online doctor support

Development opportunities

Job summary

Harri is recruiting a Restaurant Manager to lead a new 60-cover Mediterranean concept at Hoar Cross Hall, Staffordshire. The role is full-time with 45 hours per week, guiding the launch and day-to-day operation toward Two AA Rosette standards.

You will recruit and develop a high-performing team, establish service standards, and ensure exceptional guest experiences on the floor. You will work with the Head of Food & Beverage and Chef to shape menus, guest feedback, and opportunities for improving

Qualifications

• Experience managing a premium or fine-dining restaurant.
• Understanding of Two AA Rosette standards.
• Strong interest in Mediterranean food and hospitality.
• Operational and commercial awareness.
• Experience managing budgets, labour costs and stock.
• Proven ability to recruit, train and develop a restaurant team.
• Solid food, beverage and service knowledge.
• Excellent guest engagement and relationship-building skills.
• High attention to detail and calm leadership during peak times.

Responsibilities

• Lead pre-opening, launch and ongoing operation of the new restaurant.
• Recruit, develop and motivate a high-performing team.
• Establish polished, memorable service with clear SOPs.
• Manage rotas, wage and beverage costs to budget.
• Collaborate with Chef and Head of F&B on menus and guest feedback.
• Coach staff on menu knowledge and upselling.
• Drive guest satisfaction and handle feedback professionally.
• Support budgeting, forecasting and financial performance.

Skills

Restaurant management

Team leadership

Budget management

Staff recruitment

Service standards

Guest relations

Rosette standards

Tools

POS system

Job description

Restaurant Manager – New Mediterranean Restaurant
Full Time | 60-Cover À La Carte Restaurant | Two AA Rosette Ambition
Location: Hoar Cross Hall, Staffordshire
Salary: £45,000 per annum

The Opportunity

We’re preparing to open an exciting new 60-cover Mediterranean restaurant and are looking for an experienced Restaurant Manager to lead it from launch and make it their own

This is a fantastic opportunity for a passionate hospitality professional to play a key role in shaping a brand-new dining experience – building the team, establishing exceptional service standards and creating a restaurant known for warm Mediterranean hospitality and outstanding food and drink

Working closely with our Head of Food & Beverage and Chef, you’ll take ownership of the day to day operation and lead the restaurant towards a consistent minimum Two AA Rosette standard

What You’ll Be Doing

As Restaurant Manager, you’ll be at the heart of the restaurant, leading from the floor and ensuring every guest receives an exceptional experience.

You’ll be responsible for:

• Leading the pre-opening, launch and ongoing operation of the new restaurant
• Recruiting, developing and motivating a high-performing restaurant team
• Creating a warm, polished and memorable style of service
• Establishing service standards and SOPs in line with Two AA Rosette expectations
• Leading engaging pre-shift briefings and ensuring the team is ready for every service
• Building relationships with guests and maintaining a strong presence on the restaurant floor
• Working closely with the Chef and Head of F&B on menus, guest feedback and opportunities to enhance the experience
• Coaching the team in menu knowledge, recommendations and confident upselling
• Managing rotas and staffing levels effectively
• Taking ownership of stock control, wage costs and beverage costs
• Supporting budgeting, forecasting and financial performance
• Reviewing sales and F&B performance through the point-of-sale system
• Managing guest feedback and resolving concerns professionally
• Developing ideas for special events and experiences
• Keeping an eye on market trends and competitors to ensure the restaurant continues to evolve
• Supporting the wider Food & Beverage operation and Duty Management when required

About You

We’re looking for someone who combines strong restaurant leadership with a genuine passion forhospitality

• Must have previous experience managing a quality-led, premium or fine-dining restaurant
• Experience within a Two AA Rosette environment, or an excellent understanding of the standards required
• Must have a genuine interest in Mediterranean food, wine and hospitality
• Must have excellent operational and commercial awareness
• Must be experienced in managing budgets, labour costs, stock and restaurant performance
• Must have the confidence recruiting, training and developing a restaurant team
• Must have excellent food, beverage and service knowledge
• Mus have a natural ability to engage with guests and build relationships
• Must have high attention to detail and pride in delivering consistently excellent standards
• Must have the ability to remain calm, organised and visible during busy services

Most importantly, you’ll be a hands-on leader who enjoys being on the restaurant floor, developing people and creating memorable experiences for guests

Why This Role?

This isn't simply an opportunity to take over an existing restaurant

You’ll be joining us at the beginning, with the opportunity to help shape the restaurant, build its team and establish its reputation from day one

Additional Information

• 45 hours per week
• Working 5 out of 7 days per week (including evenings, weekends and bank holidays)
• Please note that we are unable to offer visa sponsorship for this role. Applicants must have the legal right to work in the UK and not require future sponsorship

Why Join us

• Work in a picturesque, historic estate with a focus on luxury and high standards in hospitality
• Complimentary Spa Day on work anniversaries at any of our company spas
• Free meal provided daily through our staff canteen
• Complimentary use of leisure and spa facilities
• Access to the Employee Assistance Program
• 30% discount on overnight stays and spa days
• Discounts on food, drink and retail across our venues
• Pension scheme
• Free Parking
• Refer-a-Friend scheme
• Excellent Induction and training programme
• Perkbox Online benefits and discounts
• On-line Doctor support (appointments/prescriptions)
• A fun, supportive and inclusive work environment with loads of development opportunities

If you’re passionate about exceptional hospitality and excited by the opportunity to lead a new Mediterranean dining concept towards Two AA Rosette standards, we’d love to hear from you

People say you can’t choose your family, well we choose you to be part of ours!