Restaurant Manager

Old Edwards Inn and Spa; Arundel; On-site; GBP 60,000 - 80,000; Full time

Job summary

A historic hotel and restaurant in Arundel is seeking a Restaurant Manager to lead their restaurant team. This role involves ensuring exceptional service for guests, recruiting and training staff, and promoting a positive working culture. Ideal candidates should have experience in hospitality, strong leadership skills, and a passion for customer service. Competitive salary and benefits, including discounts across the hotel group, are offered.

Benefits

Great salary package and benefits

Retail and hospitality perks through Perkbox

25% off food & beverage in hotels

Confidential helpline for support

Free meals during duty

Unique development pathways

Promotion opportunities

Milestone awards and special gifts

Qualifications

• Experience in a similar hospitality role.
• Ability to lead and motivate a team.
• Strong communication skills.

Responsibilities

• Lead the restaurant team to deliver exceptional service.
• Recruit and train new staff members.
• Ensure guest satisfaction and memorable experiences.
• Maintain a flexible work/life balance.

Skills

Customer service

Team leadership

Training and development

Flexibility

Job description

Company Description

The Brownsword Group has created arguably the most iconic collection of historic countryside and city centre hotels, all wonderful properties set within beautiful grounds and cities, all with their own stories to share. Generosity, quality, and welcoming hospitality is what they do very well. Being exceptional hoteliers has been the core of the operation, creating a successful hospitality business.

Job Description

Come and join our team as a Restaurant Manager and let your passion and personality shine

Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.As a Restaurant Manager you will lead our restaurant team and ensure we always providing exceptional service to our guests, helping them make memories that last a lifetime.

Check out some of the key points about the role:

• We serve a lot of yummy dishes, so we ask that you get to know the menu, that way you can advise our guests, if they ask for help.
• When we need new team members, you will recruit the best staff for your team.
• Have the pleasure of training our new staff to be as wonderful as our current staff.
• You spend a lot of your life at work meaning often your colleagues’ become friends, and we encourage that. We want our employees to build close relationships across all teams.
• Ensuring all our guests have a memorable experience.
• We are one team, so we will all muck in from time to time, helping each other across departments.

Work/life, or as it should be called life/work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

Bonus: That's right- we have a management bonus scheme at our hotels- for all Heads of Department positions and above. We'll let you know all about this at the interview!

Additional Information

To say thank you, we have many perks:

• Great salary package and benefits.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £ B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.