Restaurant & hotel host

Young's; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A well-known pub and hospitality company in Greater London is seeking a passionate Receptionist to join their vibrant team at Aragon House. The role includes delivering exceptional customer service, maintaining high standards, and engaging with customers to drive sales. The ideal candidate will have experience in a hospitality environment and excellent communication skills. This position offers opportunities for progression, various shifts, and attractive benefits, including discounts and a pension scheme.

Benefits

Access to training and development courses

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Qualifications

• Experience in a similar customer service role.
• Pro-active approach to driving sales.
• Ability to maintain high standards and attention to detail.

Responsibilities

• Deliver exceptional customer service consistently.
• Engage with customers and the team to drive sales.
• Ensure financial credit and administration procedures are followed.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Planning and organizational skills

Job description

Receptionist

We are looking for some amazing individuals to join our vibrant and energetic team in Parsons Green. We hand pick our team based on their personalities that help to form the supportive and engaging environment that you see when in Aragon House. Do you think you would be the perfect fit?

Aragon House, sat on Parsons Green, is a great place to work. We actively promote within and offer lots of opportunities for progression and development. We have both full and part time positions available and have a range of shifts to suit your needs. Aragon House is not just a pub, we have a restaurant, a boutique hotel boasting 15 stunning rooms, a cocktail bar and a fully heated and serviced garden. We really do have something for everyone.

What We Offer Our Receptionists

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What We Look for in a Receptionist

As the successful Receptionist you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills, and have very high standards and an impeccable eye for detail.

You will have a pro‑active approach to driving sales and delivering growth through engagement with our customers and team, and demonstrate great planning and organisational skills to maintain effective controls and ensure financial credit and administration procedures are applied at all times.