Restaurant Host

Scotsman Hospitality; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality group in Edinburgh seeks experienced Floor Staff to welcome guests and assist with inquiries. Ideal candidates should have excellent customer service and organizational skills, with at least one year in a similar role. The position offers various benefits including tips, discounts, and flexible working opportunities.

Benefits

TRONC electronic tips

Wagestream

30% off food and cinema tickets

Hotel and apartment discounts

Access to Scotsman Perks Benefits Portal

Staff meals on duty

Flexible working opportunities

Career development training

Qualifications

• Minimum of one year's experience in a similar customer-facing role.

Responsibilities

• Welcome guests to our venues.
• Deal with guest enquiries.
• Provide information about the venue and its services.
• Accompany guests to their event or reserved area.

Skills

Customer service skills

Organisational skills

Job description

Who we are?

The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.

We are looking for experienced and talented Floor Staff to join our fantastic venue.

What is in it for you?

As part of Scotsman Hospitality, you will have access to the following benefits:

• TRONC electronic tips – our staff keep 100% of tips earned in venues.
• Wagestream – stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 30% off of food and cinema tickets in all of our venues across Scotland.
• Hotel and apartment discounts.
• Access to Scotsman Perks Benefits Portal.
• Staff meals on duty.
• Flexible working opportunities.
• Career development through our Scotsman Steps training programme.

The Role

As a member of the floor team, your role will include:

• Welcome guests to our venues.
• Deal with guest enquiries.
• Provide guests with information about the venue, the venue’s services and relevant venue events.
• Accompany guests to their event, room, reserved area or booth.

The Person

The ideal candidate will have:

• Excellent customer service skills.
• Excellent organisational skills.
• Minimum of one year’s experience in a similar customer-facing role.

The Process

If you think this is the role for you then apply now and a member of the venue team will be in touch.